24 Hour Fitness - San Mateo, CA

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About

Welcome to the fan page for our 24 Hour Fitness San Mateo club. We love to hear from our valued members so feel free to send us a message or post on the wall.

Description

Welcome to our San Mateo club in San Mateo, CA. At our health and fitness center, we believe in changing lives through fitness. Our state-of-the-art facility has just about every feature you could wish for in a gym membership. Our San Mateo health club offers a wide range of group exercise classes, personal training and a wealth of other benefits and features. Whether you plan to lose weight, tone-up, or train for a big event, our San Mateo club offers a wide variety of gym memberships which you can buy online or in-club.
Join our San Mateo athletic club in San Mateo, CA on-line or download your free day pass from the 'Get a Free Pass' tab. Still not sure? Stop by and visit our club or call us at 1.888.243.5002.

"Discover clean, friendly gyms and motivating fitness classes at 24 Hour Fitness. With thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, personal training and more, our gyms are an ideal workout spot to recharge your body and mind. Come visit the gym and add a lift your day."

Address: 500 S El Camino Real, San Mateo 94402

Phone: (650) 343-7922

Website

Parking: Lot, Street

State: CA

City: San Mateo

Street Number: 500 S El Camino Real

Zip Code: 94402

categories: gym/physical fitness center

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Reviews

This 24 is one of the only ones in the peninsula actually open 24 hours. Yes it’s dirty, yes the bathrooms smell and the toilets have pee all over it, yes people do not re rack their weights, and yes it’s crowded af at almost all hours from 7am-10pm and there’s literally lines for everything.  BUT for $30 a month, what do you expect? It gets the job done and you can bring a few friends with the buddy pass. It has almost every machine you need and everything usually works for the most part. Most people are also kind if you ask to go after them on the machines.  The staff are also nice and chill if you need anything/have questions.  If you expect more and are willing to pay more, go to equinox or crunch.

There needs to be more supervision and swimming pool area. Especially with people walking out of the sunlight or steam room jumping into the pool. Did you go swimming be aware of the british swim schools. They're almost everyday there and push everybody else to swim in the far lane. Did you tell that for the recreation we used adult seniors are there for our health.

I have been going here for a couple months now several times a week with others. By far being my best preference for a 24hour gym by far in comparison to many others in the bay area; it is even open for the full 24 hours. I refuse to go other locations after going to this one. Many machines, wide swimming lanes, more swimming lanes than other locations and the chlorine is not potent as other locations. Always a heated pool / working hot tub when I visit. If people are complaining about bathrooms cleanliness; that's not why you're at a gym. It has working equipment, good sized locker rooms, the most well maintained modern shower rooms in comparison; they even have doors that close unlike other locations, another location does not even have doors! Been to couple other locations without hot water for long periods of time into weeks. It can get busy during Monday-Friday from 5pm-9pm, but that's expected; but machines and weights are still available even so.

- Extremely busy with extremely rude and entitled clientele, you will need hours to be able to finish a workout. - Extremely dirty, clientele and staff rarely care about the equipment clean up or bathrooms clean up - Weights are all over the place, If you need any weight between 10 lbs and 45 lbs, you will have to walk the whole gym trying to find it. You will never find them on the rack. - People just sit there on equipment scrolling or chatting with other people while a queue is forming to use the machine and they can’t care less. - Staff is extremely disinterested in any improvement or encouraging people to show better gym etiquette.  I honestly think that this gym is a victim of corporate greed there used to be two 24 hour fitness in the area - spreading out the load and the neglect of staff because they can’t care less and can find jobs else where; couple that with rude and entitled clientele and you have a pretty bad gym that is unpleasant to go to.

I hope the general manager can see this. On July 3 around 7 pm my friends and I went there however we were met by a very rude employee. I have been a member of 24 hours for 2 years and I know that sometimes I have gone with friends and that they let them enter for a day without paying so that they can analyze how the gym works and if they are convinced then they would pay a membership but that day was different because the employee flatly refused and not only that but my friends decided to pay but he was not there to help us, he left us with the screen to fill out the first part of the information and then other people arrived, apparently friends of him, and he went with them to a corner of the desk and he left us forgotten, my friend spoke to him to help us and he just turned to see us and ignored us. In the end we decided to leave because it is not fair that they are good at charging but do not give you a good service. Sad that 24 hours is losing its prestige…

Filthiest gym in the area  These photos are just from the restroom. The entire facility isn’t clean. And the people at the front desk don’t even say hello and greet people. They are just sitting there not paying attention to what’s happening in the facility.  I understand that people should be more conscious and not make the facility dirty, but it is on the staff to maintain a clean place for customers.

I’ve never been in a gym so dirty, that's sad, because with so much potential to be a great place, with beautiful people, and big! The manager was not able to be polite and resolve my problem. Some American people were laughing about my primary language, I’m very disappointed, it's the best option close to my house, but I'm really concerned about workout here next time!

The bathroom is consistently littered and dirty, and could use a lot more routine cleaning and enforcing etiquette, which unfortunately the staff seems disinterested in. Far cry from a few years ago. Had to document conditions from this morning.

I'm not a clean freak and I don't normally write negative reviews, but I really couldn't stomach this gym. The locker room smells awful, the bathrooms are dirty, chewed gum spit out on the multiple counters, garbage left in the shower stalls, garbage in the lockers, garbage in the toilet stalls...I felt so gross every time I left this place.

I’m not the type to care for gym cleanness or crowdedness but this gym is a bit much. I swim I don’t use the equipment but the equipment has sooooo many people on it and the pool is ridiculous I went in there every lane was taken and one was a class of kids which is whatever but finally when me and my fiancé got a lane less than 10 mins two more people get in the same lane and practically push us out. Which is whatever not the gyms fault but the whole reason I’m writing this is because the amount of Chlorine is ridiculous I was in for an hour and a half and my eyes were burning and body. I showered at the gym hoping it would help but it didn’t I went home and was still burning my arms back legs itched and my eyes and face were really red and I couldn’t blink without her being in pain. Kids should not be allowed to be in this water I put a cloth on my face and slept for the night after putting coconut oil all over my body, morning after my skin is dry and still itchy and after I showered it only barley subsided, cut to hours after the shower and I’m still smelling like chlorine. Do not put your kids in this pool.

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