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Reviews, get directions and information for 2nd Hand Rose of Needham

2nd Hand Rose of Needham

About

2nd Hand Rose offers high end, second hand clothing from within your local community. Come join us and get lost in the world of fine consignment!

Description

2nd Hand Rose of Needham is a consignment boutique owned by a special group of women who love fashion, the hunt, the friendships and laughter. The team at 2nd Hand Rose of Needham is excited to serve our Needham community and customers once again. Lauri, Jami, Susan and Lori are determined to create a unique and enjoyable shopping experience that satisfies all your senses. We hope you will stop in often to say hello, work with our fashion specialists, browse our new arrivals or simply for a cup of coffee.

Frequently Asked Questions


How to consign:
We accept designer women’s clothing, handbags, accessories, jewelry.
Merchandise accepted daily. No appointments necessary.
Consignment hours Tuesday – Friday 10-5 & Saturday 10-12.
Condition:
Season appropriate.
Maximum 2 years old.
Clean, zippered, buttoned, preferably on hangers or neatly folded.
NO odors such as mothball, fragrance or smoke.
NO stains, holes, or missing items.
Consignment Period:
Consignment period is for 60 days.
Consignors are responsible to inquire whether an item has sold and to arrange for pick-up of unsold items before the 61st day.
Consignors may pick up unsold items at any time during the consignment period.
If consignors call ahead, we do our best to have your items ready for you; sometimes we will need your help to find your items.
Items must be picked up within one week of contacting us.
Unsold items after the 60th day become the property of 2nd Hand Rose of Needham.
2nd Hand Rose of Needham donates to charities that support women.
We do our best to safeguard your items, but 2nd Hand Rose of Needham is not responsible for loss by theft, damages, negligence or other cause.
Pricing:
Items are priced 30% to 50% of retail.
Trending items & those with original tags & labels always drive prices higher.
2nd Hand Rose of Needham reserves the right to price and markdown items without consulting the consignor.
Payment Terms:
Consignors receive 40% of the selling price on clothing & accessory items sold up to $499, 50% at $500 and over.
Consignors receive 50% of the selling price on handbags sold at $100-$499, 60% at $500-$999, 70% over $1,000.
Consignors may leave account balances to be used as store credit.
For balances over $20, checks are mailed the 15th of the following month, less applicable postage and handling.
For balances under $20, consignors may pick up a check at the store.
Other Services:
We offer home pick-up of pre-qualified consignment goods. Call for details: 617.543.1550.
Brands we accept:
ABS,Alexander McQueen,Alice and Olivia,All Saints,Andrew Marc,Anthropologie, Aqua, Armani,Autumn Cashmere,Balenciaga,Barbara Bui,Barbour,BB Dakota,Betsey Johnson,Bloomingdales,Bogner,Botkier,Bottega Veneta,Brooks Brothers,Burberry,Calvin Klein,Calypso,Canada Goose,Carolina Herrera,Chan Luu,Chanel,Christian Dior,Christian Louboutin,Coach,Cole Haan,David Yurman,Diane Von Furstenberg,DKNY Pure,Eileen Fisher,Elizabeth and James,Emilio Pucci,Enza Costa,Equipment,Free People,Furla,Gucci,Hard Tail,Helmut Lang,Illia,J Crew,J McLaughlin,Jaga,Jil Sander,Jimmy Choo,Johnny Was,Joie,Karen Millen,Kate Spade,Kinross Cashmere,Lily Pulitzer,Longchamp,Lost & Found,Louis Vuitton,Lululemon,Majestic,Marc Jacobs,Margaret O' Leary,Max Mara,MICHAEL Michael Kors,Milly,Moncler,Neiman Marcus,Nic + Zoe,Nicole Miller,Parker,Patagonia,Porto,Prada,Proenza Schouler,Rag and Bone,Rails,Ralph Lauren,Raquel Allegra,Rebecca Minkoff,Rebecca Taylor,Reiss,Roberto Cavalli,Rundholz,Saint James,Saks,Salvatore Ferragamo,St John,Stella McCartney,Ted Baker,The North Face,Theory,Tiffany & Co.,Tom Ford,Tory Burch,UGG,Vera Wang,Vince,Vineyard Vines,Vivienne Westwood,Wilt, Wolford,Yigal Azrouel,Zac Posen

2nd Hand Rose of Needham






"Curated women’s designer consignment boutique with labels including Louis Vuitton, Chanel, Jimmy Choo, Prada, Burberry, Theory, Urban Zen, Rundholz, Proenza Schouler, Balenciaga, Chloe, Raquel Allegra, Moncler, Canada Goose to name a few."
Address: 937 Great Plain Avenue, Needham, Massachusetts 02492
Phone: (781) 400-1495
Email: moc.mahdeenfoesordnahdn2@reganam
Parking: Street
State: MA
City: Needham
Street Number: 937 Great Plain Avenue
Zip Code: 02492
categories: women's clothing store


Opening Hours

Monday: 10:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 18:00
Thursday: 10:00 - 18:00
Friday: 10:00 - 18:00
Saturday: 10:00 - 18:00
Sunday: 12:00 - 17:00

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Reviews
Greetings from Harwich Port. Found a new gem when I take a getaway from the Cape. Wonderful selection and labels all laid out perfectly. Not too overwhelming just right. Purchased a great designer hand bag for my mother this past spring and she absolutely loves it. Just have to now find the perfect wallet to go with it … a big thank you to Jami for always making my shopping experience a special one. Staff very helpful, friendly and hands on with their clientele. Will absolutely be back soon!
Went to 2nd Hand Rose with my daughter the other day. So many beautiful selections of up to date everyday and holiday clothes. A pleasure to shop there. The staff was welcoming, friendly and able to help find items that might interest me without being overbearing. Great to have such a nice shop in the area. Also, if you want to become a consignor, ask them about that feature.
I had wonderful virtual shopping experience with Lauri! She helped me pick out some lovely new pieces over zoom, and I am super happy with my purchases. She was very professional about dropping them off at my home, and allowed me to try pieces on before deciding on them. She assured me that 2nd Hand Rose has a process for keeping their customers safe at a social distance. I was very pleased with my experience and the quality of merchandise at 2nd Hand Rose!
I like spending time here! It’s very welcoming and comfortable, with lots of fabulous clothing, shoes and accessories to check out. I saw things so lightly worn or not at all. The owners know their customers, too. They seemed to know them by name and their tastes. They are very familiar with their inventory and if there is a backstory! I was inspired to bring my own items for consignment and I’m excited to use my credit ;
From the moment I stepped into 2nd hand rose, I felt a sense of exhilaration over the well stocked merchandise, clean and inviting smell of the shop. The staff couldn’t have been nicer. They didn’t hover over me while I shopped and when I asked for assistance, they were knowledgeable about sizes for so many brands. They helped me navigate through the store and encouraged me to try on things, even when I doubted the item would fit. Terrific store, fair prices and chock full of current brands and accessories. It’s one of my favorite shops in Needham.
As a seasoned consigner/thrifter, I declare 2nd Hand Rose a gem of a store. The ladies who own the store have curated quite a collection of good quality, unique clothing that inspired my wild side. I left the store with a radical crushed lilac pant suit and a comfy, eye catching faux-fur jacket. My friend found a smashing coach purse that she has used every day since. So happy!!! Prices were reasonable and bargaining is welcome. Will return, recommend it for all!
This was my first time visiting this consignment store, as I walked in I was immediately acknowledged by one of the employees, Lauri who seemed very pleasant. She asked if there was anything in particular that I was looking for and offered to help me with choosing items based on my fashion sense. I was very open and honest with her when I didn’t like a piece, and she appreciated the honesty and kindly Continued helping me. Kept referring to me on a first name basis and her level of customer service I was certainly pleased with. However, there was another employee with blonde, curly hair that also began to offer help and the moment I said I didn’t like the item she was immediately standoffish and said “Lauri, I’m going to leave this one up to you.” Completely brushed me off and I felt judged like I wasn’t good enough to be at the store or wasn’t going to buy any merchandise. I ended up buying 5-6 pieces that I truly liked and one particular item a D&G corset top that I take fault for not inspecting, completely left me bruised upon trying it on at home. I went back the following day and the woman with the curly hair was there. Did not say hello, or welcomed me back. I informed her of what was wrong with the item and understood that it was all final sale, but I kindly asked for an exception and that it wouldn’t happen again. She spent about 10-15 minutes literally demeaning me and treating me with much disrespect. I have never felt so uncomfortable, and disappointed at the poor level of service I was receiving. A woman and two of her children walked in and this employee immediately greeted them, and was kinder to the child ignoring my presence all together. They did not end up purchasing anything and she was nicer to them then she remotely to me. Following the exchange of the item that I wouldn’t recommend anyone to purchase because it literally bruised me, I kindly mentioned that I have a lot of LV Purses, and other items I’d like to consign. I asked if they did that since I had no knowledge of how they worked or any information. Once again, she made me feel stupid and responded with laughter saying, “You didn’t put it together that this is a consignment store.” I said yes, I didn’t know what the procedure was for how they operated since I had never done something like this before. After that point I had lost respect, any sense of empathy, and was disgusting by her lack of customer service. She spent a good 20 minutes talking my ear off and I just stood there and listened. If it weren’t for Lauri and her help, I most certainly would not step foot in that establishment again. I have over 12 years of customer service experience, private personal assistant for high level professionals and not once have I been made feel so belittled like she did.
Best consignment store! High end, quality clothes, shoes, jewelry and handbags. Great deals. The owners, Lauri, Jami and Susan provide such high quality service...it's a like a personal shopping experience every time I'm in there.
My amazing mother is a part time owner alongside two other amazing women. You can find them on Instagram if you cannot make it into the store and if you have any questions they will be more than happy to assist you! Give them a call if you don’t believe how nice and helpful they are so you can see for yourself!
Super stand offish staff/ownership. Completely turned off the second I walked in with the commentary of the staff in front of clients. Should not assume what someone can or can’t “afford.” Very few higher end designer items. Won’t be back for sure!
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