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7-Eleven

  1. Willoughby Hills
  2. Willoughby Convenience Store

Reviews, get directions and information for 7-Eleven

7-Eleven
"Experience the delight of custom-made coffee at your local 7-Eleven, your go-to destination for coffee nearby. At 7-Eleven, we understand that everyone's coffee preference is unique. That's why our self-serve coffee stations are designed to let you craft your perfect cup of coffee. In addition to being your local hub for the best coffee nearby, we offer a broad selection of fresh, high-quality products at an everyday fair price. Furthermore, our fast, convenient, and delicious hot foods are designed to cater to any craving, ensuring that your on-the-go meals are always satisfying. Don't forget to text ""7Rewards"" to 711711 to download the 7-Eleven app and join 7Rewards for exclusive perks and promotions."
Address: 2865 Bishop Rd, Willoughby Hills 44092
Phone: +1 800-255-0711
State: OH
City: Willoughby Hills
Street Number: 2865 Bishop Rd
Zip Code: 44092
categories: convenience store



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Reviews
This store has NEVER given me the correct change back when paying with cash. NEVER!!!! Literally, NEVER!!! The computer tells you the correct amount. Stop screwing your customers over. Change adds up. Which I’m sure you know… *update* I was there yesterday and to no surprise I was given the wrong change back. No pennies were given. I asked for the correct change back and the cashier goes over to the other drawer, opens it, no pennies! Had to go into what I’m assuming is a safe under the counter, just to give me the correct change. Also pointing out that neither of the 2 drawers had pennies in it!!! So once again I was not given the correct amount of change back!! This truly is an everytime thing at this store. It may have only been 3 cents owed to me, but this happens EVERYTIME and ifs it happening to me it’s happening to everyone that walks in this store. Change adds up!!
Guy behind the counter who I’ve seen 1000 times took my refusal of free donuts, which I refused for so many reasons that were not 7/11 or donuts. Just wanted him to know it was neither of those two things. Also start blasting Punjabi music already at the pumps and in the store let’s get lit but I digress.
Stopped in for a few items and something told me remember the prices. Sure enough every item I was purchasing rang up more expensive. When I asked why they were different he said oh we changed all our prices. Why didn't you change the tags I asked. So they can up charge and rip customers off who don't notice.
Awful service line out the door and employees decide to start sweeping and cleaning shelf’s during the rush. Food can be pretty good if they don’t give you frozen buns or actually stock condiments.
Clean, with delicious pizza, and good deals on warm food.
Got a milk it was sour and two days expired
My card didn’t work in their raggedy card reader and the cashier refused to let me try another register. When to the 7 eleven in mayfield and it worked fine. He tried to play me like I didn’t have the money. Mayfield 7 eleven is way cleaner and the people that work there aren’t friendly. This location is trash.
To whoever was working this morning around 1am and 3am I put in a Uber eats around 1am I had ice cream items in my cart I don’t know if the workers at 7/11 pre pack the bags but that needs to stop why put the bag together with ice cream in it if not one Uber driver came to pick it up yet the ice cream should’ve been the last thing in the bag my order didn’t get a driver to it until about 3am sometime so again why was my ice cream in the bag not only was my ice cream melted bout time it got to me but I had wrong items in my bag as well things I didn’t ask for ppl work hard for their money and when I call to see what happen I get hang up on very bad customer service I tried to call back a few times after that and I didn’t get any answer very wrong bec if you gone run a business work in customer service you have to deal with your customers we are the ones spending our money let the Uber driver bring up the items lest they won’t miss out on their tips bec of your mistake an I wouldn’t give no stars but I had to just to write this post
Very Bad with Employees. Communicates other employees information behind employees back.... Communicates that he cuts hours to make people quit and ask Customer/Employees to stay away from store over questions asked and he wants to avoid.. Very dishonest manager. Mike the Store Manager makes people work over night then again 2 hours later to meet deadlines. And calls police and makes false reports to get his way. I have text message and witnesses on all accounts. Allows free food to known associates overnight and patrons to come and walk in and out with free drinks and product. Cameras to prove these things. NADIA tell your niece to be careful. Mike the assistant lmk that they are trying to reach her but are using her til they find replacement. Unprofessional. One thing to do but very bad to conduct business talking bad about other employees to let it be known.
Rude this am. Acts like I'm bothering her cause I came in for fuel receipt. Part of your job.
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