Reviews
Clerk would not allow me to use the public self sustaining machine due to the fact he mopped the floor. I clear see the floor is not wet. Industrial blower has been on for awhile. I came two different times in an hr period for two different purchases. He’s just plain rude has poor customer service skills in my opinion.
Conveniently located across from Sonoma State University. 7-11 mini market and gas 24/7.
Right by college SSU so lots of traffic .
Would give them no star's if possible. Been going to this seven eleven for years though not sure why. Maybe cuz it's the only seven eleven in town and only store open late night. ***BEWARE IF YOU PAY WITH A CREDIT CARD OR EBT CARD THEY WILL OVER CHARGE YOU AN REFUSE TO CORRECT THE PROBLEM! **** It appears t be standard practice to charge double on EBT and double or extra on credit cards. Not saying cash transactions are not exempt it's just not every single time. All items are taxed even none taxable food items. Them pretend to not understand English when confronted and often kick you out of the store for asking why your paying so much more than the advertisement. What they are doing is wrong. It is stealing but they have been doing this for years and haven't been held accountable. People on EBT should have access to those funds. Not to mention the theft to EBT. Those of us that pay with hard earned money don't appreciate getting ripped off either. Even watched them rip off local homeless on may occasions. Personally I am sick of there behavior and will not be returning to this store again.
I’ve never had an issue with any of the employees until today. They’re all super kind and helpful, accept today, as another person mentioned, one called my authentic out-of-state ID “fake” and was incredibly rude, not allowing me to complete my purchase. I understand it’s a college town with underage students but please fix this.
I was charged incorrectly, then when I brought it up the manager came out and spoke to me as if I was trying to pull a fast one on them. Even after going through the itemized receipt showing I was charged for an extra thing he insisted the price was correct. Since there was a line I waited in my car then returned shortly after and had him look at the signage for the item in question. He makes an excuse that it wasn't ringing up that way. The man can't own up to his mistake. This store lacks accountability, provides mediocre customer service and has poor judgment. Wouldn't return 1/10.
The Clark at this location was rude he told us "to hurry up and leave." The hot dogs were more dog than hot.... The dice tomatoes tasted not fresh. I tried to give it to my puppy and he looked at me like why do you hate me?
I slipped and fell outside the store on a freshly painted handicap zone, there were no warning signs or markings of any kind to indicate that the paint was wet or hazardous in any way, and it looked as though the paint had already dried, although sloppily. 1 star, make sure to mark your hazard zones next time.
Store is 24/7 and mostly clean so can't complain much. People working are not really friendly and always on their phones even when checking out customers. Bought a long phone charger here that didnt work but other than that no complaints on merchandise.
Filthy parking lot. Trash everywhere. Beware of flat tires from nails, screws ect... Never get a receipt. Forced to use credit which then overcharges account. Will be contacting weights and measures as well.
