911 Driving School Tacoma

As far as testing goes, I am horrible at taking tests and have always struggled usually needing make-ups, re-dos, or tests administered in different ways. I took the knowledge test twice and failed, I accept that. However, both times when I was informed I failed, I was never shown what I missed so I left with no idea what I need to improve on. I understand the goal is to have safe and knowledgeable drivers on the road but that can only happen when given the opportunity to learn from mistakes. Also, my results from the second attempt were said out loud in front of the other testers and I find that to be very inappropriate and unprofessional. I tested with the same person both times and felt he did a good job, but it’s the lack of transparency of test results and the unprofessional way my results were announced are the reasons why I'm leaving 1 star

The 911 car breaks are so hard to press on its almost impossible to come to an easy stop. Rude customer service aswell. I can see why people were complaining about the car breaks and see why the ratings are low. I went to another driving school and passed breaks were not tight like 911 and instructor at the other school was nice and they had good customer service I suggest going to freedom driving there way better then driver 911

Very impersonal, front desk staff seeming put out assisting anyone. As I waited for my child to finish her written test, I witnessed staff more interested discussing parties, checking cell phones, and smugly laughing, rolling their eyes as people left. An automated kiosk would have been more helpful than these folks. This really should be a single star except for one of the driving instructors stopping outside and taking time to answer a few questions I had. This is the second 911 Driving School location I have experienced this type of behavior with staff. Pretty solid, last impression asking what did I pay for here?

Excellent!! The instructors are amazing and kind. They have a great and organized system witch allows fluent expectations for what will happen during your lesson. The instructors give real world examples and in-depth explanations of how things in the car and why you must do certain things. for example, on my drive the instructor safely executed a demonstration on using proper wheel direction on a hill. It enriched learning and developed a even better understanding of why we use UCLA. If you want to have a good education and become a extremely safe driver this is the place to go.

I had a great experience with this driving school. I had Dan Hanes as my driving instructor. He was extremely professional and patient with helping me overcome my driving anxiety! Thanks to him I am now comfortable and confident driving. Highly recommend.

Had a great experience. The people in the office were nice so was the driving Instructor.

I had 3 different drive instructors who where amazing and extremely helpful, they where also extremely positive. Unfortunately i took my drivers test with someone else who acted very unprofessional and EXTREMELY rude. I didn’t mind failing but I did care about how I was treated as many rude commentaries where made

I had a great experience with both the knowledge and skills test. Regardless of the outcome, they will explain to you the points that you missed so you know what you need to work on to further improve your driving. Fortunately, I passed the skills test on my first try. The instructor explained everything very well and was polite. Although I wasn’t able to get a private lesson before my skills test due to current restrictions, I would highly recommend this location for anyone who’s looking for a place to learn and test.

This is a great drivers education program! I have now sent 2 kids thru the program and I have not been disappointed. Both the class instructors and the drive instructors have been fantastic! The office staff is great and can answer any questions you throw at them, and I have thrown many.