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Reviews, get directions and information for 95 Wall

95 Wall

About

95 Wall Apartment Homes features studio, one bedroom, and two bedroom apartments for rent in the Financial District in New York City.

Description

A short walk from Battery Park, the East River Bike Trail, and the Wall Street subway station, 95 Wall features easy access to the FDR and numerous restaurants. 95 Wall homes feature hardwood flooring, custom counters with backsplash, an in-home washer dryer, expansive windows with custom shades, a top-of-the line Jenn Air cook top and convection oven, and an elegant Leibherr paneled refrigerator. 95 Wall Residents enjoy valet and concierge services, a professionally designed fitness center, and an expansive rooftop lounge with outdoor terrace boasting spectacular views. With sophisticated and thoughtful design down to the last square foot, 95 Wall is perfectly located in the Financial District and hard to pass up. Schedule your tour today.

Address: 95 Wall Street, New York 10005
Phone: (646) 783-0839
Email: moc.rdu@llaw59
State: NY
City: New York
Street Number: 95 Wall Street
Zip Code: 10005
categories: apartment & condo building


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Reviews
Debbie is amazing! She is professional, friendly and makes me feel safe. I highly recommend 95 Wall Street to anyone looking. It's clean and inviting from the moment you enter the lobby.
Kevin in the leasing office has been an incredible help these past couple weeks. I was having multiple issues with some aspects regarding my transition to my new unit, and Kevin was there every single time I walked into the office in need of assistance. He handled my issues accordingly in a kind and friendly manner every single time. Despite my coming in almost every day one week, he never failed to assist me with a smile and an answer that reassured me that my issues would be resolved. He also maintained a cheerful attitude that kept the interaction lighthearted which I loved. I also cannot fail to mention the help of Jeff who was the leasing consultant in charge of my specific lease. Before and during the signing, I felt as though I was incredibly anxious and annoying with my emails to Mr. Luce. Nonetheless, he was able to come to my aid and provide me with answers to keep me reassured of a smooth leasing process. These two were incredible throughout my entire process of completing my old lease and signing a new one at the building, from start to finish. Glad to know there are some exceptional people managing the building’s tenants. I am at ease knowing I can enter the leasing office at any time and will be received with the utmost thought and care.
I had a few experiences here that ruined it for me. For one, don't ever fill out the surveys they send you because they are not anonymous. A few months after we moved in, I filled out a survey that they sent to my email. In my survey I expressed my disappointment with a few interactions I had in the mail room. The next day I go pick up a package and the mail guy confronts me about what I wrote and goes into detail on specific things I mentioned in the survey. He then admitted that management had told him what I wrote and that he was very upset with me. Mind you, I never submitted a complaint regarding the incidents, I just thought I was submitting an anonymous survey in which they ASKED for feedback. I felt so uncomfortable and upset every time I had to pick up packages after that. I also called management to express how upset I was with their confidentiality and they didn't even care lol. The next thing I would like to highlight is the whole AC situation. The project was not completed on time and the entire building had no AC during a heat wave. It really was unbearable and unlivable. The best part is management sent a terrible "apology email". Funny because when they were doing repairs in the lobby they hosted a breakfast for residents, but when they create horrible living conditions, they barely even acknowledge it. It was actually hotter in the apartment than it was outside. The windows barely open so there wasn't even airflow. It was so bad I would've rather left my dog in a locked car on a hot day with the windows rolled up than my own apartment. When we confronted management they said "sorry for the inconvenience". How is this a luxury building and they get away with things like this? Least they could've done is offered refreshments in the lobby lol. Also would like to acknowledge the mail room hours. 8:30-5:30pm. Good thing I work from home because my boyfriend works from 7:30am-7pm in office and is never home in time to get his mail. Only good thing about this place was the maintenance staff and doormen and woman. They were great and always so nice. Overall though, this place sucks. Also, you will be paying a ton in utilities way higher than average.
95 Wall should be embarrassed to be called a luxury building. Management is comparable to that of a motel. Doormenwoman we’re always nice and friendly, along with the maintenance staff. Mailroom hours are difficult for people who don’t work from home. AC repairs went on for months during a heatwave and was consistently 80-90 degrees in the apartment. Utilities are abnormally high, and stayed high even with months of not using AC. Overall, for the price range, you can get a better building and hopefully more caring management.
Our family recently leased at 95 Wall Street and I cannot say enough good things about the professionalism of the staff and overall application smooth process. Specifically, Mr. Kevin Stainback in the leasing office was an extremely pleasant and friendly interlocutor who patiently helped us navigate the process and overall move, which can be an extremely stressful time. Mr. Stainback went above and beyond to ensure that we were well taken care of and all our needs and concerns addressed. Should you elect to leave at this amazing and beautiful property, I would encourage you to ask for Mr. Stainback by name. He will not disappoint!
DO NOT lease an apartment from this place. They took a $1000 lease holding deposit from my girlfriend, scammed her, verbally abused her, and abruptly cancelled a lease on the phone when she was asking for assistance on the application. On top of that, they refused to provide any proof of the application cancellation. She has been trying to get a hold of them to send her proof of the cancellation for over a month and they keep ignoring her and keep refusing to send documentation. These people do not care about customer service and will scam you. There are much better apartment complexes in the area to find a home. Madison, this was a leaseholder deposit. Where is the deposit refund? Your terms and agreement says it will be paid back within 30 days. It has been longer than that, and she hasn't received anything. Why do you refuse to pay her back?
EDIT: this has been brought down a star due to the no AC here. Last week was in the high 80’s and it was awful, I did not sleep even with the window open. It’s unacceptable for this “luxury” building to not have that and it’s only going to get worse as we approach may. I also have not heard an update on extending mail room hours so looks like I’ll have to wait for the weekend to get my package since I don’t work from home. Fix these issues! Apartment is a nice place to live, my only complaint is the mail room hours. Open from 8:30am-5:30pm. I have to leave before 8:30 for work and I don’t get home till after 5:30. For how big of a building this is, you guys need to make the mail room open longer for people coming back from work. It’s very frustrating and I have talked to other people with the same problem. At least make it open till 6pm.
I moved in two months ago and very happy with the building and the area. Everyone working is so nice, friendly and extremely helpful especially Ryan, from the leasing team. He helped me so much with the move in and paperwork and he was so nice when I was calling him with questions every other day. Building is beautiful, I like that it has a dark aesthetic to it, also love the chandelier in my apartment.
BEFORE YOU APPLY TO LIVE HERE: I REQUEST YOU TO PLEASE READ THIS REVIEW.THIS PLACE IS A SCAM, AND YOU SHOULD NOT GIVEN THEM YOUR MONEY EVEN IF ITS JUST AN APPLICATION DEPOSIT! PLEASE DO NOT MAKE THE SAME MISTAKE I DID! I filled out an apartment application with 95 Wall Street, on March 21, 2023, and paid a $20.00 Non-refundable Application Fee and a separate refundable as stated in Application Terms and Agreements - Paragraph 5 $1000.00 lease-holding reservation deposit. On March 22, 2023, I needed assistance with uploading supporting documents to the building's portal which is repeatedly bugging and not working properly to move forward with my application.I got on the phone with Ryan from the 95 Wall Leasing Office, who refused to help, was verbally abusive towards me, stated that he will just "cancel the application" on the phone, and abruptly hung up. The building stated they canceled my application but has refused to send physical documentation of the cancellation. Furthermore, despite canceling my application, the building has not refunded the $1000.000 reservation deposit. They stated they "credited back" the $1000.00 to my card but also refuse to provide physical documentation of the refund. I have made numerous attempts to contact the building to speak with someone on the phone but have been subject to continuous disparaging behavior from the building. I've contacted multiple people from UDR and spent over 6 weeks now in agonizing stress and anxiety, because UDR and 95 wall street specializes in scamming of innocent people. Again, my application was yet to be processed, no lease was signed, and this was a reservation deposit that the building is liable to return to the applicant if the application is canceled by the building. This entire process has been outrageous, unfair, unlawful and the highest form of fraud. UDR team state they will provide the refund within 30 days. It's been over 30 days now. They stole $1000.00 from me and disappeared.
Air conditioning not working in the entire building. Management and leasing office is unresponsive and unhelpful. Also note that this building aggressively hikes the rent of existing tenants. If you sign a lease here, they will likely hike you substantially in subsequent years. They have added all sorts of fees since I started living here. Smell of cigarettes is also pervasive in the building.
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