Aisha Casoojee The Speech Therapist and Audiologist

I felt unheard, offended and taken aback at certain things said during the consultation. If you have wax build up, be prepared to pay R450 for a removal done by another Dr. I was told only one side needed to be removed. Only to find out that there was build up in the other ear that wasn't taken outat the 2nd opinion I got. There was a delay with sending me my results although I had expressed the urgency. I didn't feel part of the experience. I didn't feel I was walked through what was happening. Although some words were shared about the challenges felt by those with hearing loss, i didn't connect to it. Although told I would get a list of quotes for hearing aids, I still haven't received them. When I enquired about a test session to try on a hearing aid. There was no future possible options of action given, mearly the fact that it was not available.