Extremely unprofessional staff when calling, you get redirected to a call ending because of an already filled voice-mail. I showed my fiance from the states this store, order something on the 29th December still haven't received any other word from the store or anyone there other than the conformation of order? This is disappointing as the brand claims to be in touch within two weeks atleast of business days. They advertise products on the site knowing that it is sold out just because they want to take your money and make you pick something else. If the customer service wasn't such a mess maybe the store wouldn't be going in as much of a backwards direction as it is now. The Mbombela branch still claims to be open even when its been closed, what is going on?
Horrible online service bought jewelry 29 December, and after not hearing anything we call you and you say out of stock !! Very bad ! Refund our money ASAP ! Stay away from AK jewelry bs
