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Avis Bloemfontein Downtown

  1. Bloemfontein
  2. Bloemfontein Car Rental
  3. Free State Car Rental

Reviews, get directions and information for Avis Bloemfontein Downtown

Avis Bloemfontein Downtown

Description

Avis Rent a Car is the leading South African Car Rental Company with its success underpinned by each Brand Ambassador that breathes the philosophy of We Try Harder. Spread across South Africa, we uphold that people will always be more important than cars.

Address: 123 Nelson Mandela Drive, Westdene, 9329 Bloemfontein
Phone: 27 51 447 6185
City: Bloemfontein
Street Number: 123 Nelson Mandela Drive, Westdene
Zip Code: 9329
categories: car rental



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Reviews
Very impressive service and updates they provide to clients to avoid unnecessary expenses. Vehicles are all in immaculate condition.
Very rude and unprofessional conduct by Lerato. This branch believes they can just throw any car they have available at you dispite your specific booking preference.
I experienced time delays with email correspondence to amend my booking. The rental was delivered on time at the panel beater by Clement who was very friendly and efficient. The car was clean and a pleasure to drive. The drop-off was smooth and hassle free. However, I did not receive my invoice within the 48 to 72 hours as indicated by the sms I received and had to contact them to have the funds reserved for the deposit released.
They do not even have chairs for the clients to sit on while waiting - we had to sit in the stairs
Customer service prior to booking and on collection and return is great. However, every time there's an issue paying back deposits or releasing funds. After sales service is non existent and the people at the desks aren't in charge of any refunds etc.
Not a good experience at all.
I dont recommend them. Their options of rental cars are very limited. They only had one car in a category available where they were supposed to have three to four options. And somehow even though one is a paying customer they behave as if they're doing one a favor by giving you that one available car. They appear to be nice but they take customers for granted. My 16th of October 2020 experience wasn't a first. But prior to 2017 their service was fine.
The personnel was friendly and professional. The vehicle though was dusty and I had to stop to clean the windscreen on the inside. There also was clear marks where liquid was spilled and grease marks on some interior areas of the vehicle. Not impressed as all other vehicles I have rented had been sparkling clean.
Really not happy with this company at all. They very quickly go over all the scratches and chips and dents, you can't even keep track of it, but as soon as you return the car, you get a very snotty call saying that there are three small dents in the bonnet. I still cannot see them but they are persistent that the dents are there and it was not there before.
They sell quite reasonable cars. I just hope that they sell me that car I want.
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