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Reviews, get directions and information for Barons Durban

Barons Durban

About

Barons Durban on Solomon Mahlangu Drive, stocks the latest Volkswagen vehicles as well as a large selection of MasterCars and quality pre- owned vehicles.

Description

Barons Durban on Solomon Mahlangu Drive , stocks the latest Volkswagen vehicles as well as a large selection of MasterCars and quality pre- owned vehicles. From Volkswagen Polo to Volkswagen Caravel we have got you covered.

Need to service your Volkswagen? We have 18 service bays and we are waiting to ensure that your vehicle is in tip top condition and we offer 1 hour Express service (on booking only) and FREE WIFI!!

Barons Durban on Solomon Mahlangu Drive , has the largest and most experience Volkswagen parts department in Durban.
Barons Durban on Solomon Mahlangu Drive , the Volkswagen People.

Products

All Volkswagen

Address: 311 Solomon Mahlangu Drive, 4072 Durban
Phone: 0314605600
Email: az.oc.rmwb@laicos
City: Durban
Street Number: 311 Solomon Mahlangu Drive
Zip Code: 4072
categories: motorcycle manufacturer, automotive manufacturer, car dealership


Opening Hours

Monday: 07:30 - 17:30
Tuesday: 07:30 - 17:30
Wednesday: 07:30 - 17:30
Thursday: 07:30 - 17:30
Friday: 07:30 - 17:30
Saturday: 08:00 - 13:00


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Reviews
I have serviced my car here before with no issues previously. However, yesterday, I took it in for the rakes to be checked, as there was a shudder on it. When I went to getch my vehicle, after completion, I saw that it was driven foe 45km's with the AC on full and my fuel now left on red! The explanation I was given is that my car was test driven at the start and after the brakes were done. I can agree to a maximum of 5 to 8km. But 45km??? I feel my vehicle was used as a courtesy car for passengers and I'm furious that no one owns up to it. Definitely never going back!
Awesome,Speedy, friendly and amazing service from Zinhle and Mdu in purchasing my Demo T-cross. You guys have been truly wonderful through this process.
I’m happy to confirm that the Dealer Principal was very helpful when I lost my iPhone in their dealership. He spent his entire time trying to assist, we sat in front of the footage for a good couple of hours considering his busy schedule, we finally found out who had my phone and I was recovered. Thank you so much to the Dealer Principal @BARONS VW BLUFF DBN DEALERSHIP
I'm now at my next annual service at VW Barons Bluff and happy to say that my vehicle is in good hands. Customer service is always really pleasant, to say the least. When you arrive you are greeted respectfully. I have to say on a more recent visit to VW Barons Bluff, I've had a far more pleasant experience.. My bearings on my front wheels had worn out over the 46000 km I've put them through and had gone through many troubles trying to figure out what exactly this humming sound was that was progressively getting louder as the months passed by. Changed all tyres to new. Took it for alignment and balancing, but still nobody could tell me what the humming was or where the source of the humming was coming from. Eventually took it for a diagnostics at VW Bluff Barons and the service handler as well as this gentleman who went by the name Winston, a very clued up fella I might add took the time to check my warranty on the car and changed out my bearings and fitted new brake pads as well as a general service.. All covered under the warranty. And handled professionally by the VW Barons team. Got the car back clean and drove it home, ecstatic when not a whisper of sound came from the wheels.
Terrible experience had to send my car in twice to do service, the hood lining was fine when I sent the car in, it came back sagging!! The manager Vinesh declined to sort it out, I usually send my car here but will no longer use their services, rather use VW Umhlanga instead. Will not recommend Barons!!!!!
Sent my Previous Vehicle to Barons Durban for Repairs. My New Battery and other Parts were stolen and swapped for older parts and parts that were not working. The battery they swapped it with was a different brand and completely dead. I reported it to the Service manager and he said that customers must check the car before taking it from VW. How are we meant to check parts inside the vehicles engine? Pathetic service. Bunch of Thieves. The service technicians also replace Broken parts of their friends vehicles from another vehicles Maintenance Plan. Some techicians take bribes to do this.
Wonderful experience @ this place great customer service and excellent sales assistance , you wont go wrong . Coffee set up on the house and very nice .
Worst Experience... After I had my brake did and pad changed by VW Barons. Few weeks later I noticed rust spreading on them. It looked terrible. I went back to VW and spoke to the guys in the service floor and they basically brushed it off as "Normal" there was nothing they do about it. I then asked to speak to the Manager who also advised that, the rust doesn't affect the safety of the vehicle and there is nothing that can be done. Unfortunately we leave in Durban the sea courses the rust but I have owned more than 10 cars and this wasn't my first vehicle from VW and have never experienced rusting brakes disk etc.. I was furious, disappointed.. It makes my car look terrible and I wasn't happy with the lack of assistant from VW and no responsibility taken either. I was told they will contact head office and most likely head office will not approve the case. So I'm stuck with rusted back tyres/brakes or Rotors.. Whatever You want to call it. Thanks alot VW.... I will never purchased any vehicle from VW EVER AGAIN. Extremely heart broken, disappointed and left feeling robbed by VW Barons!
Professional, friendly and sincere service. A special thank you to Deshni for making the finance application seamless, and to Warren for going out of his way to make me feel like a million-dollar customer even though I'd only bought an up!. What a treat. Well done!
What an incredible buying experience from this dealership. I'm really humbled by the people that work here. To the staff and management I say, thank you and keep treating your customers like the royalty that you have, you certainly make us feel valued. To anyone interested in buying a car, call Sabelo from the sale team, you won't regret it.
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