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Reviews, get directions and information for Bestmed Medical Scheme

Bestmed Medical Scheme

About

Our approach to healthcare excellence is “tailor-made” and Bestmed provides a service experience unique to member requirements. Bestmed is a Medical Aid Scheme for the members, by the members.

Description

Bestmed is a non - profit, mutual medical scheme registered with the Council of medical Scheme and has been providing quality healthcare for over 52 years.

As one of the top five open medical schemes in the country, Bestmed owes its success and continued growth to it's member. Bestmed is by members, for members and this philosophy inspires ownership, trust, and high levels of quality, externally and internally.

Bestmed is an open medical scheme and operating as the biggest self -administrated Medical Aid Scheme in South Africa. With our extensive experience and exceptional expertise, we negotiate with service providers to offer members benefits and services that are Rand-for-Rand the best value compared to other larger open medical schemes.

We also maintain a strong operational focus, as we continuously strive to drive down costs. We are work hard to contain increases in member contributions.

Finally, our lifestyle and preventative care philosophy remains a key theme at Bestmed and aims to achieve two goals – enhance the quality of life of our members and simultaneously reduce the burden on our risk pool.

Mission

The mission of Bestmed is to operate a non-profit mutual medical scheme in terms of the Act, in a financially responsible manner, so as to give its members cover for their healthcare expenses by:

- Using members’ contributions and other income effectively and wisely

- Operating and administrating one or more benefit options and/or schemes

- Striving for a balanced growth in membership

- Rendering healthcare services

- Negotiating with providers of service for the supply of high quality, cost-effective services

Products

Medical Insurance

Address: 361 Oberon Avenue, 0081 Pretoria
Phone: 0860 002 378
Email: az.oc.demtseb@ecivres
Parking: Lot
City: Pretoria
Street Number: 361 Oberon Avenue
Zip Code: 0081
categories: lifestyle service, medical & health


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 16:00
Saturday: 08:00 - 13:00


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Reviews
4904591 for mitigation purposes. Bestmed should be called WORST MED with the purtrid customer care. I recently lost my job and Bestmed is refusing to allow just my Infant to be on medical aid as active until my missed payment for October is made. I fail to understand how this works when I'm making payment for month of Nov in October. I've been pleading for a payment plan yet no one can advise. There's absolutely no one with a brain that works at help desk. No one is able to assist me. My partner and I need to cancel before Bestmed debits her account. Horrible customer service Horrible staff. No management skills No people skills
Bestmed are brilliant. They provide a professional and efficient service. I never once had any issues - one just has to read the fine print, like with any FSP scheme. Will highly recommend them to anyone.
When relatively simple request can not be solved by numerous emails , you have to phone them , but if you call from your cellphone make sure your charger is plug in otherwise your battery goes flat before you have a chance to speak to the right person . I am still waiting for the quotation I requested about three weeks ago . Terribly Disappointed in Bestmeds treatment of Cancer Patient .
I have been phoning Bestmed for 2 days straight and the phone is not being answered. We wanted to join the medical aid, however now I am wondering if this is the best route. Seriousely you guys just dont want new members.
BestMed is by far the best medical scheme anyone could ask for. Over the past 8 years I've been on BestMed Beat 2, they have paid big hospital fees, with no issues. I think the people who complain about BestMed, are people who quickly join the medical aid when they get seriously ill, just so the medical aid can quickly cover some medical expenses for them. It doesn't work that way, medical aid's are not stupid. If you are loyal to BestMed, they pay out, hassle free. Most of my family are also with BestMed, and we have no complaints at all. Thank you BestMed
Holding on the phone for over 30 minutes is not a good reflection of your company, totally unprofessional and a headache to deal with Bestmed
As a healthcare provider, I have been INCREDIBLY impressed Bestmed's service. Very fast and efficient. Calls are also answered faster than expected.
Worst service provider i have ever had!! They promise a lot butt deliver nothing. Everything is in the fine print with them! I'm moving my medical aid from them and hopefully nobody else will join them
Worst service ever. Phone pre-authorization twice to get helped. Twice the phone line dropped and the first time they got it all wrong on their system, the husband is pregnant? We pay a lot for this service and this is what we got? Years agter this review I changed my plan with them… but they read their own documents wrong and mess up my debit order. I leave my review after years at 1 star. You cant live with them and you still need a medical plan angry face :
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