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Reviews
Dr Barnabas, and Dr Mactamy are great and good doctors. Reception is slow. Seem stressed all the time and sometimes tend to be rude. When we call we are placed on hold for a long time. Online booking system is great and works well. Very convenient.
Disappointing service! First appointment with Dr Bangaar could not be upheld, no reason given. I accepted the transfer to Dr Khantsi, who I thought was extremely professional, despite only attending to us an hour after our appointment schedule time. I can understand that she may be filling in for others, so it was not a problem to wait. My biggest problem is the Doctors promise of getting back to you on Pathology results after requesting tests, and not responding for almost the entire day. I had to make enquiries by myself to get any traction, despite my contact details being correct. Thank you for the emergency script, but it's not an emergency if you have to wait for 4 days to get a phone call from a doctor, to give any guidance. We have been patients with this practice for many years, unfortunately, I think that time has come to part ways. I will be discouraging friends and family from making use of your service. A big thank you to the receptionist who did not identify herself for following up for me, and correcting contact details again. It is strange that a patients contact information changes without your consent or request, but we will blame that on the system, considering that my wife had no issues with contact details until this visit.
Dr M S Clark is very patient, asks questions to know what's wrong my n gives positive feedback. Knowledgeable n cares for people. Happy about overall service from reception, doctors n the nurses.
This is our third time going here. What wonderful service we have had . From the reception to the doctor to the nurses. Thank you so much for all your help and kindness with my daughter. Instant relief when leaving the doctors room. Our doctor was so knowledgeable and explained in detail.
We knew about Health Worx via a friend's reference. Receptionists were friendly, even the car guard was helpful. Outside building & Facility may need to be upgraded for fresh look. Dr Mike Clarke was very attentive & gently with my daughter. There are also Xray and physio on site. Will definitely use the service in the future again.
I highly recommend Dr Clark to everyone.. he patiently listens to every detail and explain each and every sign why r u feeling this particular way… he will go to an extent to contact u the following day to check if u getting any better… I have found my go to doctor after more 6 yrs juggling in between practice to find a perfect Doctor…. Thank u Dr Clark
Receptionists have a distasteful approach to clients. They take long to assist you along with their horrible attitude and approach to clients.
Dr. Yoshin Barnabas has been our family doctor from last year. He is truly a wonderful and caring doctor, he is so knowledgeable and each time he’s prescribed medication or given advice it absolutely worked. I’m so grateful to have found a great doctor like him.
1 hr 30 late, for my sons appointment. When i call in, the first sloppy receptionist who is apathetic, says they'll see him now now. Without knowing who the patient is. I say that's not good enough and get transferred to the doctors rooms. The 2nd receptionist says they can't help what happens during the day, there were emergencies. Looking at many the other reviews, this is clearly a planning problem they don't want to address. Our time also has value, it's not a 1 way street.
For the past two years around 90% of my appointments have been cancelled due to doctors not being available on the day of my appointment. How do they run a practice like this?