Dis-Chem Pharmacies

Reviews, get directions and information for Dis-Chem Pharmacies

"Dis-Chem has been South Africa's first choice in pharmacies since 1978, with our linked dispensaries, family clinics, wound-care clinics and comprehensive self-medication centres. As a leading specialist in beauty, healthy food, sport supplements, health and well-being, we offer the widest ranges in these categories and expert advice."

Address: Shop 14, Overport City, 430 Ridge Road & Overport Drive, Overport, 4001 Overport, Kwazulu-Natal, South Africa

Phone: 0312030540

Website

Email: [email protected]

City: Overport

Street Number: Shop 14, Overport City, 430 Ridge Road & Overport Drive, Overport

Zip Code: 4001

categories: pharmacy / drugstore

Opening Hours

Monday: 08:30 - 18:00
Tuesday: 08:30 - 18:00
Wednesday: 08:30 - 18:00
Thursday: 08:30 - 18:00
Friday: 08:30 - 18:00
Saturday: 08:30 - 17:00
Sunday: 09:00 - 16:00

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Reviews

Sometimes stuff are online only, so you have to do a click and collect or delivery. I prefer collection. Some branches won't have stock, but this one would. However, this branch takes 7-10 days to do your order. 3 times I've experienced this. It's like they work extra slow or don't at all. Last time I looked at the order book to sign off, the order was done on the day but only got the notification to pick up 1 week later. And they'll never answer the phone, and will lie to the main office, and write up that they've called you if they haven't got stock but they don't.

Very frustrating to get hold of via the phone. Always high call volumes. You then leave a message and no one returns your  call, or voice box full, or you get cut off.

Peels Free taster promotion was done at Dischem Overport- 970g Peels Honey Squeeze on promotion @R249-95 till 19th December

I have been impressed with both the friendly & accommodating service provided by the staff & Management. The manager Chris & dispensary staff especially Desiree are extremely helpful. Being on Chronic Medication it is essential that I receive my medication on time & have found their delivery service both fast & professional, always aware of the urgency, therefore ensuring that I get my requested meds on time. I previously dealt with the Westville Pavilion branch & have found the service from both these branches amazing. Thank you for the great service.

Waiting for 25 minutes at the Dispensary . No movement. Shocking service levels especially at month end lunch time. No interest shown by pharmacy staff. Busy labelling medication

I had such an unfortunately poor experience at the store on my last visit. It has been my go too store for all my cosmetic needs for years now , since being assisted by the amazing manager of the cosmetics department some time ago. I do not live in the area but make the monthly trip to stock up , purely because of the great service I always receive. After having been there two weeks ago , they were out of stock on Catrice #40  foundation and I tried several other stores but could not find it. As a last resort , I called the store again to check if they had stock and again was assisted by an amazing young lady from the cosmetics department who informed me that they had 1 left in stock and she would keep it for me to collect. On my arrival , there was no assistant in the department and I approached the cashier who is stationed at the cosmetics and perfume department adjacent to the cosmetics. I greeted her, gave her my name and told her that I had called earlier and a bottle of Catrice was being kept aside for me . She muttered her response, as she walked away from me with the slowest uninterested motion dragging her feet as she walked ,in such a dismissive , rude an unprofessional manner. " I wouldn't know anything about that , as you can see I'm just the cashier here ". A minute later I was assisted by the lady I spoke to over the phone who gave me my bottle of Catrice. I often call the store to check for stock and have always been assisted from start to finish in the most efficient pleasant manner. This last visit has left such a bad taste in my mouth. I am a brand and store loyal shopper , customer service and experience is paramount to my shopping destination choices , with no regard to location. Unfortunately, I will no longer support  the store and prefer to get myself better acquainted with the closer La Lucia Mall store.

I found this Dischem to be cramped.  The teller was friendly though

Not happy with this Pharmacy. My daughter came here for a month's supply of meds for my grandson.  They claim that they dispensed 180 tablets 100 tablets per box but only gave her 1 box. This is critical meds for my grandson and even my daughter explaning to them that she only received 1 box, ended up in a he says, she story.  Ended getting only a few days supply and now have to contact Cape Town paediatrician to give a new script.  What made it worse and left me with a bitter pill: - The manager saw me queing from the wrong side,  made no comment, or pointed me in the right direction; and as I was about to be helped insisted that the attendant task whether the lady behind me came before me - insinuating that I jumped the queue.  Very insulting to me as a customer and visitor to Durban. Not happy!!!

I called your Dispensary  3 times for my Chronic meds which were due  but the the lady  kept saying that they will call me back . I waited for a whole week and never received a call till today. I was so disappointed with the service and eventually  called Sparksports Pharmacy and my meds were delivered the same day. I hope Management are aware of how slack your staff are .

They have humanity. Wow. They know they are dealing with people. They are very helpful and loving. I wish all the shop staffs we go to every day could be like Dischemoverportemployees. They are very good people, and even their store is very hygiene and tidy. I am very impressed with the overall treatment in the store.

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