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Reviews, get directions and information for Elegen

Elegen
"We have a proven track-record for supplying top-quality generators for sale and hire throughout South Africa and Africa. From small workshop units, to heavy duty backup generators From a 5kVA to a 20MVA / 20 000kVA. We provide generators to mines, industrial factories, shopping centers, business parks, hospitals, etc. ELEGEN has a national distribution network in Southern Africa. We offer the best solution for short and long term generator requirements. We supply a large range of ELEGEN Generators, Cummins Gensets, Perkins Gensets, Volvo Penta Generators, Doosan Generators, and Household Generators."
Address: 23 And 24 Mountjoy St, 1401 Bedfordview, Gauteng, South Africa
Phone: +27 11 455 4900
City: Bedfordview
Street Number: 23 And 24 Mountjoy St
Zip Code: 1401
categories: construction company



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Reviews
I have been trying since 17:05:2023to get these people to come out and service the generator that we bought from them. But everyday there is a new email asking for this and that information about the generator. My question is aren't these people suppose to have this information on hand seeing as they are the ones that supplied us with the generator or do they want the generator to get so messed up that they end up changing us lots of money because it's no longer a small problem it's now bigger because they never came out to do anything. Who ever is in charge need to be doing there jobs properly and see that the customers problems is resolved. Isn't that the first rule of business is to keep your customer happy. As you can see we are not happy with the lack of service we are getting. Hope things changes soon
Quick response and knowledgeable sales people. Miekie is very helpful! Keep up the good service.
There service delivery is very bad both Durban and Joburg branches I've called sent watapps they say they will call back and nothing very disappointed
Miekie is very good. Helped fast and efficient. Thank you.
Nr1 worst service ive ever had !!!! Eskom takes second place
Thank you so much for your respond
Extremely slow service, 7 days to get a quote, another week to get banking details, another 5 days to get a service kit - almost 3 weeks to get parts for a 'critical' machine!
The Indian lady who helped us is an asset to any company most humble personality I ever seen. An angel
Incompetent and very poor service delivery. They overfilled the oil in the generator which led to damage of the pressure switch. How do you get the overfilling incorrect? By the way, another gen company was called in and found the problem. Also, bought a battery from Elegen. For some reason when the Elegen technicians came to add on the excess flow valve, their technician removed my new battery and replaced it with their spare old battery. I never got my battery back!
Any parts needed they can get it . very nice and very help full will go ther anytime again. Thanks sales lady. You make my work so much easier.
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