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Reviews, get directions and information for Epson South Africa

Epson South Africa

About

Epson South Africa is the local affiliate of Japan-based Seiko Epson Corporation.

Description

Epson is a global imaging and innovation leader that is dedicated to exceeding the vision of customers worldwide through its compact, energy-saving, high-precision technologies, with a product lineup ranging from printers and 3LCD projectors for business and the home, to electronic and crystal devices.
Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises nearly 80,000 employees in 102 companies around the world, and is proud of its ongoing contributions to the global environment and the communities in which it operates.

Mission

Exceed our Vision

Products

Epson Printers, Scanners ,Projectors and POS devices



"A leading manufacturer in the printer, professional imaging, projector, scanner, system devices, and factory automation categories"
Address: Block 6 Fourways Office Park Cnr Fourways Blvd & Roos St, 2067 Sandton
Email: az.oc.nospe@ofni
Parking: Lot
City: Sandton
Street Number: Block 6 Fourways Office Park Cnr Fourways Blvd & Roos St
Zip Code: 2067
categories: business consultant, business supply service



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Reviews
New printer bought on 9 September 3 October dies not switch on. Send for test and repair by GAME to EPSON on 4 th October 7 th November reply from Epson. "Waiting on component" In meantime how must I print? Buy another printer?
I tried to call Epson to acquire information about a printer but they didn't answer, how the deal with customers is shocking their service must be just as poor. Not surprised.
Very disappointed in the fact that Epson appointed Partserve as their after sales service company - very poor service from them. And this is for a wide format printer, which costs almost R100k And even after complaining to a few Epson personnel - 3 to be exact, it seems like they don't care. I will not buy an Epson wide format printer again. The only person I got very good service from and can definitely recommend is Daniel from Phangas Marketing in Jhb - he even let one of his senior technicians fly down to CT to come and assist with my printer repair.
I have a R50k projector from Epson. I have been trying it get hold of their tech support team for more than an hour. I get cut off or sit on hold indefinitely. I would be happier dealing with Telkom!
Bought a EPSON printer at Makro. Was sold the extra Warranty, which i always thought was a good thing, but now find out it means nothing. While still in main warranty the paper feeders gave issues. Took back to makro with all paperwork to cover warranty . They then send to Epson for repair. I now get a call that the warranty does not cover parts and need to pay over R700 to get something under warranty repaired. DONT EVER trust EPSON and MAKRO on Warranty, its a SCAM. They promised if i took extra warranty i have no hassles for entire period. You only see there true colors when you have issue.
Compliment to Bianca Moonsamy Epson Account Manager I would like the Managment of Epson to know that this lady is worth her weight in gold to your company! Best customer service I have ever had from any big company in South Africa. She handled my problem with so much grace and so efficiently and so fast , I could not believe it. Due to her amazing service, Epson kept me as a client. Thank you Bianca. Wish there were more people out there caring this much about the client.
Epson printer under guarentee faulty . I was referred to PartServe in Jhb as they cannot assist me in Durban. Been 10 days still waiting for courier after I had to pay courier cost on an item under guarentee. Bad service pathetic Will not recommend Epson or PartServe
It's a struggle to get a maintenance box
At First it looked like a good buy but after just a few months the printer is creating lines and not printing the same quality as before . I’m regretting the purchase .
No assistance. Rude staff, and no one that is willing to help with support.
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