Reviews, get directions and information for First Car Rental Rondebosch

First Car Rental Rondebosch
"Welcome to First Car Rental Rondebosch! Your first choice in car rental in Rondebosch, Cape Town.With a friendly, efficient and professional team and an extensive range of the latest vehicles – we are ready to get you where you need to go in the vehicle you need.Whatever your car hire needs may be, we have a vehicle range to suit your budget and plans. So whether you are looking for a comfortable compact hatchback or sedan for city and town driving or an SUV for the roads less travelled – we have what you need!Book online through the First Car Rental website or contact one of our agents over the phone.First in Car Hire, First in Service!"
Address: Colstein Terrance 88 Belvedere Rd Unit E, 7700 Le Cap
Phone: 021 683 8715
City: Cape Town
Street Number: Colstein Terrance 88 Belvedere Rd Unit E
Zip Code: 7700
categories: car rental

Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00

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I am disgusted. On the 27th of December 2022, when I rented the car, everything went well. The employee a man, was super nice and the car was good. Now, 3 months later, my credit card has been used online by the rental company surely by that same nice employee and 900$ has been used to pay activities in South Africa. How am I so sure that I am being robbed by the company? Because that credit card has never been used besides that time, to rent the car. My bank is currently looking for the IP address. Be sure that I'll also look for legal advice. I'm not rich, and really need those 900$.
We arrived here at 12h00 to pick up our rental car as arranged, just to find the office deserted. We call head office who assure us that there are people at the office. We call the land line, no reply. We call the after hours cell phone number. The person who answers says she is not there. That we know. Absolutely unacceptable service. We have been for half an hour now, with no car or explanation.
Thanks for help me with anything all good
My insurer rented a car from First Rental for the duration of repairs to my own vehicle. They advertise the fact that they will refuel for you at no additional cost above the cost of the fuel. My vehicle tank capacity 45 litres was refueled by them. Somehow despite the vehicle having a quarter of a tank, they still managed to put more fuel in than the advertised fuel capacity. I have tried to resolve this but they are not interested. You can't even get through on the phone.. I am disgusted. This is a total rip off. I will never use them again.
Shout out for this depot. Had to return vehicle before they opened as we had to catch a ship which brought its departure time forward by 6 hrs. Manager arrived early to sign off return. That is service
As always the service and staff are so professional and they spot on when it comes to customer relations. Well Done guys
Very organised and friendly arrive on time. Even returned something to me that I had left behind in the hired car.
Great service including delivery of vehicle to my home...
Worst customer service ever.No communication.No apologies.No sense of time.They should not exist
Friendly Professional Service
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