First Technology Pty. Ltd.

It was very bad experience, I purchased the inverter on Dec and it has problem on April. I was using this company’s courier to send my inverter to the service Center on May. Until June the machine hasn’t return and I tried to call the company many times and they just keep me waiting said they have delay on their delivery service . it was over 2 mouths still no follow up from them, don’t know when my machine can be return. I keep calling to find out what happened to my machine. End up they said they LOST my machine and they said will arrange the replacement. Now is July, no replacement send to me. I phone them and the staffs passing me around to the different people and all of those people saying the same thing, they need to check what happens to my replacement order and will keep me update, unfortunately they never call me back for the follow up. I’m waiting for a respond. Very disappointed with this company.

We receive tremendous support from FTWC. They have become a true extension of the team and working with them and BUI their sister company has been extraordinary.

I am greatly dissatisfied with this company. I have a new laptop under warranty and guarantee on contract with your company. My laptop was FAULTY and i sent it to your company for repairing but APPARENTLY my motherboard was damaged and it was my fault. Even then I completely understood and chose that your company delivers my laptop as is and unfixed due to extreme costs evoked. Upon receiving it was FULL of scratches!!!!!! I emailed and contacted you considering this but no response and no resolution!!!! GREATLY DISSAPOINTED!!!!!

Excellent range of IT related services and products. Best in market

Absolutely loath the interaction I have had with your customer service agent, Beatrice. I think throwing my printer in the trash will be more fruitful then continuing to bash my head into this wall.

I love your business and would highly recommend you to anyone! One can just see that you care and look after your staff just judging by their work ethic. May your business grow from strenght to strenght!

The commodities sales people especially Simone and Linda are brilliant. Helpful, efficient and very willing to go out of their way for their clients.

Great staff, quick delivery and great prices

First Technology delivers first-class MSP services and technology expertise.

I truly apologize for the inconvenience I caused for your staff member.