GEPF

My mom is in a wheelchair so it's always a bit of a struggle going to places especially places where there's lots of people thus long ques. However, at the GEPF offices in PMB, they allowed us to go straight up to the offices and wait in line, which wasn't too long. The consultant that assisted us was kind and we'll organised. She was able to explain things to us and was very helpful. We had a mistake on our which meant we had to go back and print out another, but she said after the printing we could come back straight to her without waiting in line. The only negative thing was that the printers weren't working that day which obviously is not good for a public office like that. Otherwise, I was quite happy with their service. We are still also waiting for feedback from them. Apparently these things take time, would be nice if the process was alot quicker for retirement and death claims.

Very helpful and the time spent waiting was not too bad.

Very helpful and they trend to you as soon as possible

Very helpful and got all queries sorted so fast and friendly

I am extremely disappointed at the service received and the delay in the finalization of my matter. The officials do not have sound advise and lack sufficient product knowledge.

Sent an email to gepf and was called by Simon from Pietermaritzburg office. Extremely helpful and friendly. Sorted my problem and enquiries out in a few minutes while being very friendly and understanding. I cannot say thank you enough for assisting.

Well organised. Effective and friendly service.

Brilliant service , so quick and friendly staff . Office is so neat and tidy . Well done GEPF

The wait is never long there is such order I'm impressed, I love order

Although situated just around the corner of langilibalele an not clearly visible it is well organized and security strict when you enter the building.