Glocell Wireless Service Provider MIDRAND, Gauteng

Shocking service when trying to get hold of anyone for assistance. I want to settle my account and cancel my service and contract with these guys. I can see that I'm going to have a ball with them when I do and the debit order won't be stopped.

Had no choice in the matter as I was an Autopage customer. These past 2 years has been an absolute NIGHTMARE! Payments done by EFT each and every month by no later than 28th still EVERY month my service gets suspended because they cant find the POP however on my statement there is NO overdue amount... Useless doesn't even begin to describe their SERVICEor non thereof. Trying to give notice on my contract that i will not be renewing it in the new year, however each and every time I get transferred after waiting 20 min just for the call to get cut off! Frustrated beyond believe!!!

This is the worst compnay i have ever dealt with , they are uselss and stupid, we never signed a bebit order , I pay my account eft every month , I have a current credit on my account , paid the monthly fees anyway just to have them cut my line anyway . Then when you do get through they are unable to assist , the staff have no skills whatsoever. They blame you the customer for their incompetance I cannot wait for my contract to come to an end , i will cancel immediatetly and never recommend them to anyone. I wrote this review but not sure if management will do anything about the bad service anyway as they just do no care about their customers they only want the clients money .

This company continues to debit accounts after they have been cancelled. Do not sign a debit order with them. They will not answer any queries and use a number of delaying tactics like claiming they do not have or did not get your particulars. Better still do not do business with them.

Worst service I have ever had in my entire life! Switched my father's phone off after he paid his bill and it's still not on a WEEK later!!! Tried to phone customer service 8 times and each time they transfer me someone puts the phone down!! I have spend over R300 airtime and still have not spoken to anyone to assist me. Consisering taking further legal steps and writing an article to the newspapers. This is nonsense!!

I have never experienced such shocking service from an entity that is not a government department. I have been trying since April to get them to credit my account with a credit from Autopage. They have no idea what they are doing. Never respond to email. Never phone back. Give conflicting information. The list is endless. Even taking going to HelloPeter did not get any better service.

This is the absolute worst cell phone company to deal with. They never answer their phones and when you eventually get through the person at the other end tells you that you are through to the wrong department and then they put the phone down. My contract has thankfully come to an end and I will not be renewing it. Good riddance.

So frustrated... I have been trying to contact them for a week to get my service reactivated after it was incorrectly suspended. I was with Autopage, so I have no choice to deal with this incompetence. Will cancel with them as soon as I get the chance! Cell C and Autopage what have you done to us!

I have for 6 weeks been trying to change from CellC to MTN, but Glocell is not porting the number as requested. Apparently after number out call to the customer service I got down to the bottom of it and Glocell requires a termination form to be filled out. They promised to send it multiple times but didn't bother to do so. Finally I managed to keep the customer service on the phone line until I had received the form. Then explain that I have to wait another 30 days for the cancellation of the contract, even after they been unable to provide the required form for 6 weeks. It's feels like the company is holding you hostage to contracts and is not providing you with the necessary forms to end the contract.

Very bad service from the call centre. Have been trying for more than a month now to cancel my contract that was originally taken out with Autopage Cellular. Call centre is absolutely useless with staff that is not helpful and calls that are repeatedly cut off after waiting for 20 to 30 minutes just to speak to a consultant.