Halyards Hotel And Spa-Port Alfred

Great piece of history perhaps falling to pieces. Great location. Old world charm and character. Nice spacious rooms. Nice deck areas on the river. My experience was marred by the state of the room 22 and the poor attitude of the dinner staff and chef. Being a vegetarian prove to be tough. The breakfast staff was very nice. Smiling and helpful. Would love to see the place her in shape and would love to come back.

Stayed for 4 days and experienced very friendly and helpful staff. Breakfast buffet is great with variety of options so you don't eat the same thing everyday. Very peaceful and beautiful location! Hotel maintenance needs improvement - bathroom basin was blocked with water taking forever to drain, bath tap dripping, our TV had issues switching on, no dstv and wifi basically non-existent.

I'm just going to jot down my different points... Service: the receptionists were very friendly and helpful. However the lady that showed us to our room wasn't too friendly and was running around whilst busy assisting us. I understand that it was busy so she had things to do but ot was more the non-caring attitude that I wasn't fond of. The bar staff aren't too friendly but assisted us well. Meals: We can't complain about the food. It was lovely. Room: The room was spacious and nice. The view was beautiful. My problems with the room was that I found it a bit costly for what was offered... It really wasnt a bad room but it could be a bit more competitive. My other issue is that the walls are so thin you can hear everything next door including our neighbour's "enjoying their hotel experience" several times - if you know what I mean. A lovely hotel all In all but I do think they could maybe lower their rates for what you receive or just improve the rooms a bit perhaps sound proof them

Had a great stay location beautiful. Breakfast is great and the spa treatment was relaxing only setback is hotel needs a revamp a fridge in the rooms would be convenient aswell deck leading to boat also need freshing up other than that weekend was greatRooms: 3/5

Service was friendly , and a great location, unfortunately rooms have seen better days. And can do with a deep clean and some basic but very much needed maintenance. Bed was comfort with good beddingRooms: 1/5

The rooms need revamping,new ceiling,doors,floor and furniture is needed. The hotel is located in a perfect place. The food is perfect. The rooms need serious revamping.Rooms: 1/5

So sad to see what has become of this place. A place I once enjoyed taking my family has been reduced to a shell of its former self. Terrible experience this weekend, the place is clearly neglected. I had such high expectations and I was shocked to see the state the place was in. Do not reccomend, for the price you can get much better. The owners should be ashamed.

The TV was not working properly. House keeping did a shoddy job as I stayed for some days. Location is top class.Rooms: 2/5

Location is great. The road inside the hotel yard is full of potholes, had to dance with my car trying to avoid these. Gutters need replacement, walls and walkways are dirty. Windows do not close properly, doors are old. Ceiling in the dining hall is full of spider webs. The carpets were dirty and sticky in our room. Bathroom was so tiny, not sure why they squeezed in a bath and a shower if there is no space. The separate toilet is too small with ancient flushing system and plastic toilet brushes. To say that I was utterly disappointed with the hotel would be an understatement, the hotel needs a major revamp. To top it off, breakfast was awful, the sausage we were served was off. I am in Property Management and get travel a lot, the hotel is an eye sore. The property has a lot of potential, however, it has been neglected for a long time.

Thank you for making our family holiday so special. Great activities, friendly staff and management Nearby activities: Boat cruise