Howick Falls Plumbers

Chris and his team from Howick Falls Plumbers are a fantastic team. Highly responsive and always so approachable with a professional finish to their work. Responded to a VERY early call from us in an emergency situation and were there within minutes to assist, Highly recommended.

We have only had excellent service from Howick Falls Plumbers. When we have had an emergency situation they have responded with patience, kindness and efficiency. I highly recommend Howick Falls Plumbers.

Got this company out in January to fix a kwikot geyser. Unfortunately they were unable to replace it in the current location due to the trap door not being big enough. The geyser was under warranty. After explaining why they couldn't replace the geyser in the current location we mutually agreed to move the geyser to a new location. We paid the company in full and the work was completed. Now comes my gripe. During water cuts the water from the geyser is back flowing, to the point of filling the toilets. Upon calling the company I was told that we were supposed to request a no return valve to be fitted. On inspection of the quote I was charged for one. Apparently when Howick Falls Plumbers Plumber came out he says that we paid for the valve for the cold water. So apparently I am supposed to do the job of the plumber by telling him what I want. He then goes on to state that Indians only want free things when my dad refused to pay him labor for the installation of the nonreturn valve. No we don't want free things. We want what we paid for. Will never recommend this company. As they feel they doing you a favor. Very quick to make money. But no service and got lots of attitude.

Highly recommended - very professional service & speedy response to any follow up issues. Connie has a great team and based on our experience with a complete geyser replacement, you will be very happy with any work they do for you.