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Reviews, get directions and information for Intercity Express

Intercity Express
Address: Or Tambo Int Airport Cargo Nothern Paremeter St, Kempton Park, Eastern Cape
Phone: +27 11 390 3092
City: Kempton Park, Eastern Cape
Street Number: Or Tambo Int Airport Cargo Nothern Paremeter St
categories: bus station



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Reviews
The journey started 40mins later than the scheduled time because the bus arrived late. The bus broke down in Pietermaritzburg and we had to wait for 4 hours for a mechanic. While waiting for the mechanic we had to personally call the support lines on an update because none was provided by the staff on the bus. When the mechanic arrived he took another 40 to 60 mins and we left Pietermaritzburg headed for Durban, 5km out of Pietermaritzburg the bus broke down again . I got a number from the bus driver t to call the lady supervisor whose name I don't recall. She advised that they will be sending another bus but can not advise how long it was going to take. Other passengers hiked and at 08:20 a bus from Eldos took some of the passengers including myself to Durban. So the journey from Johannesburg to Durban took 13 hours and despite so much time the bus service did not find a single moment or gesture to apologize
If you considering taking the Intercity bus, think twice about it. I booked for my 84 year old Mother to travel on Intercity Express from Lakeside Mall Benoni to Pietermaritzburg today - 3rd January 2015. What a disgrace to allow a bus called Seabus not Intercity to drive a packed bus with NO airconditioning, NO toilet, arrive at the destination an hour late, and then only because a passenger complains that the children are hungry, does the driver eventually stop at the Tugela One stop for passengers to buy food and to use the toilet........shocking to say the least. Can management please explain and I think an apology is necessary. Would you like your 84 year old mother or for that matter anyone in your family to take a bus trip under these conditions. What a shame that we do not get the treatment or care that we deserve as a PAYING customer. Sies
THE WORST EXPERIENCE I HAVE EVER HAD IN THE HISTORY OF PUBLIC TRANSPORTATION. FIRSTLY THE BUS WAS 30 MINUTES LATE AT THE PICK UP SPOT AND THEN FROM THERE THE LONG STOPS IN THESE GARAGES MONTROSE & BERGVIEW THE TICKETS SAID THAT ARRIVAL WOULD BE AT 4:25AM BUT IT'S 6:30AM NOW. NO EXPLAINATION WHATSOEVER FROM THE DRIVER!!! VERY DISAPPOINTED IN THE SERVICES. YOU GUYS ARE EXPENSIVE FOR NO REASON. BY THE WAY THIS WAS TRIP WAS FROM NPS TO GP. NEVER AGAIN!!!!!
Will never use Intercity again. Departing from Midrand on 8 January the bus was 2 hours late. Had to leave Harrismith today at 15:10 and it is now 16:10. The bus is still not here.
What time will the Bus from Amanzimtoti Durban arrive at the OR Tambo International Airport departed at 8:30am on 26-3-2016
Typically disinterested staff at the Kiosk. The bus staff were great and a very pleasant trip.
Lifts are a nightmare Not enough direction signs walk around for ages trying to find places
Time keepers well done
How can one locate the coach terminal where Intercity Xpress is located
Hot lost here when I was looking for bus terminal
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