ICD shall continue to equip the public and related sectors with the best and up market management and operational skills in the foreseeable future. www.icdsaonline.com
International Capacity Developers (ICD) is a Company that was established in the year 2000 under the MC Data & Consultants group of companies whose headquarters is in Swaziland. The firm has grown over the years such that now it has a new branch in South Africa. The firm is made up of consultants who are professionals in various aspects of the business environment. ICD South Africa and its consultants have developed a track record of success in the field of organization effectiveness and leadership Development in Africa.
ICD is a service and market-oriented institution offering high level specialized management training and development programme, consultancy and action-oriented management research services. ICD’s target clients are government, NGOs, parastatals and private sector in the whole of African region.
It has completed over half a decade years of academic excellence as an institute of practicing managers. It ranks among top Management Training Institutes in the country and African region having trained thousands of professionals in both the public and private sectors. In the past years, ICD has embarked upon new initiatives, forging partnerships with the industry, the corporate world and the international community. It has focused on improving the quality of its programmes, gaining international recognition, intellectual wealth creation and attracting quality resources, clients and constituents. The guiding philosophy behind all of the institute’s endeavors is to strive to inculcate professionalism in management and to enhance effectiveness of organizations
To meet Africa’s management challenge ICD continues to provide high quality, client centered management training, consultancy and research for clients from all over Africa.
PURPOSE
ICD specialises in management consultancy and research. It aims at enhancing the professional competence of individual managers and chief executives and contributes to the strengthening of the organisations in which they work
To develop, import and train in the latest management and operational skills in the public and related sectors, through short courses, consultancies and research resulting in efficient and well performing management in government.
• Values
• Professionalism
• Meeting deadlines
• Honesty
• Transparency
• Quality of service
• Respect
• Cooperation
• Communicativeness
• Supportiveness
• Fairness and quality
APPENDIX 1: COURSES OFFERED BY ICD
Among other services offered by ICD are consultancies and Training in the following:
Management
Management Development Programme (MDP)
Institutional Development & Organisational Strengthening
Managing Organisational Change
Applied Strategic Planning
Performance Management
Result-Oriented Management (ROM)
Total Quality Management
Managing Workplace Relations
Strategic Human Resources Management
Advanced Human Resource Management
Employee Benefits & Salary Administration
Managing the Training Function
Leadership Skills for Women Supervisors
Leadership Development Programme (LDP)
Communication Techniques for Effective Policy-Making & Service Delivery
Industrial Relations
Public Relations
Pro-Active Management
Stress & Time Management Training
Managing Diversity in the Workplace
Management Development Programme (MDP) for Executive Assistants
Strategic Research and Development (R&D) Management
Strategic Thinking and Management for Competitive Advantage
Managerial Decision Making
Strategic Management
Leadership, Management & Supervision Skills Training
Labour Relations Development Programme (LRDP)
INFORMATION TECHNOLOGY (IT)
Current Issues in Managing Information Technology
Advanced Data and Records Management
Systems Analysis & Design
Website Design, Development & Publishing
Management Information Systems (MIS)
Geographical Information Systems(GIS) for Conservation and Natural Resources Management
Advanced Information Technology for Managers
Information Technology For Accountants and Auditors
Advanced Computer Skills For Personal Assistants and Senior Secretaries
Microsoft Office Professional Suite
Quantitative Analysis for Decision Making
PROJECT MANAGEMENT
Project Management
Project Monitoring and Evaluation
Risk Management
Managing Project Teams
Advanced Monitoring And Evaluation Of Development Projects
Advanced Project Planning And Implementation
Advanced Project Formulation And Feasibility Studies Analysis
Root Cause Analysis (RCA)
Mainstreaming Gender Concerns In Development Planning & Project Management
Public Works Management
FINANCE
Microfinance and Credit Management
Financial Management of Donor-funded Projects
Marketing Metrics: Linking Marketing to Financial Consequences
Pension Funds and Investment Management
Financial Accounting & Management
Auditing for Internal Auditors
Accounting for Decision Makers
Advanced Spreadsheet Skills for Finance
Corporate Finance
Risk Management/ Corporate Risk and Security Management
Bank Strategy and Performance Management
Finance for Non-Finance Executives
Economics for Financial Markets
Equity Analysis
Computerised Financial Management
Credit Analysis and Risk Evaluation
Financial Information Systems
Public Financial Management (PFM) Performance
GOVERNANCE ISSUES
Corruption Prevention Skills
Governance, Ethics and Anti-Corruption Reforms
Fraud Detection & Prevention
Policy Formulation. Analysis & Development
Corporate Governance
Investigating Corporate Fraud
Conflict Resolution
Public Administration & Governance
HEALTH/HOSPITAL MANAGEMENT
Debriefing & Stress Management
Occupational Safety and Health (OHS)
HIV/AIDS Prevention and Management at the Workplace
National Multi - Sectoral HIV/AIDS Monitoring and Evaluation System
Health Administration and Management
Health Systems Management
Primary Health Care
ENVIRONMENT
Environmental Strategies
Advanced Environmental Management Programme
Advanced Municipal Waste Management
Community Based Natural Resources Planning and Management
Forest Sustainability and Land Use Management Programme
Biodiversity Protection and Ecosystem Management
Environmental Management Systems and Auditing Programme
Environmental Economics - A Course for the Non Economist
LOGISTICS
Inventory and Warehouse Management
Transportation & Logistics Management
Advanced Goods & Equipment Procurement
Stores & Purchasing Management
Procurement, Contracts & Tendering Management
ETIQUETTE PROGRAMMES
International Protocol
Events Management
Business Etiquette Training
Customer Service Training
Presentation Skills and Train the Trainer (TOT)
Effective Communication Skills Training
