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Makro

  1. Randfontein
  2. Randfontein Department Store

Reviews, get directions and information for Makro

Makro
"Our philosophy at Makro is to provide South Africa's consumers with convenience and affordability. At Makro Store Strubens Valley, we pride ourselves on being a true one-stop shopping retail centre. Our products include food and beverages, electronics, hardware and DIY tools, home decor, furniture and appliances to say the least, all at competitive prices. Our value offering allows our customers to buy in bulk as well as explore our online shopping hub where they can access our entire product offering from the convenience of their homes."
Address: Van Doorin Fontein, 1759 Randfontein
Phone: +27 11 416 3404
City: Randfontein
Street Number: Van Doorin Fontein
Zip Code: 1759
categories: department store



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Reviews
Large, spacious, and clean store that supplies almost anything you need for house and home. The attendants are all well aware of the general layout, and then there are specialists in each department. To their credit, they have made a huge investment in solar energy so that they are not much affected by load shedding, except where load shedding affect links with banking services outside control. There is ample covered parking within close proximity to store entrance and exit. Security both in-store and out is excellent. Having said all that, the cherry on top is their pricing is tops, and the chances of finding what you buy cheaper elsewhere are very slim.
Very nice staff was a bit slow but I understand because it was afternoon so the staff might have been tired.
Honestly had a bad experience filling up a gas bottle, the consultant left the inlet open and then insisted that the bottle was not leaking. Due to this incident I have to get a new gas bottle. Completely unacceptable service in my opinion. The level of negligence is unbelievable.
Garbage place. Waited 20 min for help with a ups system and no one was willing to help. Lots of staff standing around doing nothing. Walked out. Will rather spend my money at Builders
Have receive an online order with items missing. Phoned the driver, he claims that he gave me what he got. Cant get through to The Makro call centre, I get through the automated answering service menu and then the call hangs up. Was holding for over 10 minutes for the online shopping department in this store with no answer. Unacceptable and pathetic service UPDATE: I have since received the missing items. The second delivery did not go so well and almost had an item missing on it as well as it fell loose in the delivery car. I am happy Makro resolved the matter, review stands as the service overall is just not up to standard
Great service as always. We were firstly helped by Sandile at the exchange section, we were lost because we just wanted our new customer card because we lost the one we had before and he sent us to the correct desk. Then we went to buy our stuff and we were helped by sales people, Lerato, Simpiwe and Neo who was so funny. They were all so friendly and helpful and we ended up buying sound bar that we were looking for. Good service guys keep it like that always.
Love the store. Great specials. Staff at the tills were not very friendly or helpful.
Had an amazing experience at the store I went to purchase a mini sewing machine and I love it, they got affordable prices and the staff is very helpful.. Keep it up
I HAVE PURCHASED A SPECIAL ORDER FROM THE SPORT & OUTDOOR DEPARTMENT IN MARCH. TO DATE I HAD NO CONTACT FROM THE STORE NIETHER DID I GET ANY JOY AFTER MAKING SEVERAL PHONE CALLS TO THE STORE. I AM REALLY DISSATISFIED WITH THEIR CUSTOMER SERVICE. THEIR STAFF REALLY NEED TO BE EDUCATED HOW TO DEAL WITH CUSTOMER SATISFACTION.
Amazingly quiet and organized. Haven't been there for a long while. Aisles clearly marked and neatly packed. Prices great as always. Staff very friendly and helpful.
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