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Oxford Furnishers

  1. Groblersdal
  2. Groblersdal Store
  3. Groblersdal Furniture Store

Reviews, get directions and information for Oxford Furnishers

Oxford Furnishers
"No matter what's your thing, find your perfect sofa at our DFS Oxford furniture store. Here at DFS, we have over 45 years of experience and expertise in making high quality and stylish sofas. We provide the biggest range of sofas in the country, so why not come along to our DFS Oxford store and find your thing. So whether it's a leather sofa, corner sofa, recliner sofa or sofa bed, you'll find your perfect sofa at DFS Oxford. If you're looking for other items such as; beds, mattresses, dining room furniture you can browse our website."
Address: 6 Van Riebeeck St, 0470 Groblersdal
Phone: +27 13 262 2118
City: Groblersdal
Street Number: 6 Van Riebeeck St
Zip Code: 0470
categories: furniture store



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Reviews
Me and my partner were buying our first sofa. Darren couldn’t of been more helpful, very kind and lovely gentlemen. Explained absolutely everything and was extremely helpful. Thank you! We are looking forward to our new sofa.
The customer service in store was great, but was told the sofa would be made and available for delivery from around 05/10 and it is now 15/11. A small delay would be okay but this is an extra month and a half, the lady on the phone at customer service was extremely rude and unhelpful. I still have no idea what is going on with my order! I would never recommend anyone buy furniture from here
I wish I could rate it six stars! Absolutely splendid service, really bent over backwards to help me out: friendly staff, welcoming, helpful, excellent range. Superb, especially in contrast to opposition. I'd heartily recommend them any time.
Ordered a bed with Dfs on 7/12/22 and said it would be six weeks. I have been sent 2 dates for delivery and waited in all day for both! A mattress has arrived however no bed and no sign of when it will be delivered! I now have to sleep on the floor at 9months pregnant in hopes it will arrive before my baby. I mean if ordering from John Lewis it arrives in a week! Think very carefully when purchasing with DFS if you need something before 2 months.
Awful experience, we spent over £2000 on sofas and ordered them in October, with them guaranteed to be delivered before Christmas. We were told today they won’t be delivered until the 24th January, which is ridiculous.
The service in the store was very good , however when I got the armchair home there was a nauseating smell emitting from it . I googled to see what I could do . 7 days later the smell is still there . I called customer service to speak to the store manager. He will call you in the next 72 hours as this problem is well known by them , was the reply from the CS operative . This is totally not acceptable as my wife is disabled and now has nowhere to sit . She has been vomiting for the last 7 days . When her doctor saw her she immediately identified the cause .She also has respiratory problems which meant nothing to the operative I spoke to . If this is their idea of Customer Service then ??
Worst experience ever 2 faulty sofas various issues still awaiting refund over a 10 months since ordered no help from manager absolute no care for his customers. Had to spend more money elsewhere and sit on the floor until new suite from different supplier arrived. Over and over promised calls back from Oxford store manager which never happen his attitude is tough go elsewhere even though dfs are at fault , 1st suite dropped off van at height damaging the arms then all the cushions started blowing there seams. Changed sofa and second arrives 9 months later in a worse state torn leather , wrong colour feet , sofa bed un usable due to not being able to pull it out . Sent it all back and was told to await refund all the while having to buy a new suite from a new supplier with no offer of recompense whilst we have had all the stress and headache this started in June 2020 when we paid upfront over 2800 but to get our money back we have to wait all the while spending another 2800 at another company. From June 2020 we were sat on faulty damaged goods until Feb 2021 and immediately when noticed damage told them I was cancelling the deal , to which they have basically been no help since Be very careful when ordering from dfs they are wolfs in sheep's clothing and won't easily give you your money back they have you by saying we will replace again, but if you keep having problems would you keep going back If I could give 0 stars I would I wish I could upload all the images and videos of the cheaply made over priced rubbish that these sofas are And 1 last thing take pictures of the item you order as both sofas that arrived are different to what we ordered in store by some details
Payed for suite 15th Jan, was a display item so in store ,29th Jan back in store to chase up delivery, won't arrive till 8th Feb. Not happy.
If I start I don't know when I am going to be able to finish I can really write a 1000 pages book about this story and the people in this store please people stay way please and please and please is it maybe my name is Setki not David
Sid was wonderful and extremely helpful, he introduced himself and then left us be but checked in every once and a while without being pushy!
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