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Reviews, get directions and information for Pentravel A Division Of Cullinan Holdings Ltd.

Pentravel A Division Of Cullinan Holdings Ltd.
"You may think that we sell holidays, but we believe it is our sole purpose to make people happy. This philosophy applies internally to our staff, as well as externally to you, our customers. We want Pentravel to be a place where people want to work, and customers love doing business."
Address: 1 Cresta Shopping Centre, 244 Weltevreden Rd, Randburg, Gauteng, South Africa
Phone: +27 11 380 3700
City: Randburg
Street Number: 1 Cresta Shopping Centre, 244 Weltevreden Rd
categories: travel agency



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Reviews
In January, we popped into Pentravel at Cresta to get some quotes for my 30th birthday getaway, Madelein assisted us right away and emailed me different quotes for Thailand and Bali by the following day. We decided to go with Thailand and Madelein assisted us with everything. She was patient with us when we asked 101 million questions because none of us were seasoned travellers, so you can imagine the anxiety. She reassured us and kept us in the loop when documents were taking a bit long. On my birthday, she sent me a birthday email, which really made me feel special. The small things really do count. We had an amazing holiday, knowing all of the important things, like flights, hotels and transfers to and from the hotel, had been sorted. All we had to worry about was having fun once we arrived in Thailand and BOY did we have fun! A big thanks to Madelein for her help, patience, and care. The four of us really appreciated it. Will definitely be using them again!
Terrible service; the 1 star is a default, I'd give zero stars if possible. Went in on a Saturday and made an enquiry for an upcoming trip. I was promised feedback on Wednesday. No feedback was provided. I followed up with the consultant and my email was not responded to despite an auto-reply that noted that a response would be received. Instead, I have been added to a mailing list which I didn't provide consent to be added to. Instead of providing information that I requested, you are spamming me with information I didn't ask for.
Elizabeth from Pentravel Cresta was absolutely amazing, she has helped me with all my flights recently. She was speedy with responses, went the extra mile with answering ALL of my questions and made sure all of my needs were met so I could have a stress free experience. 6 stars!
Heather helped my Mum with her Australian holiday and last minute flight changes for an eay return. What a pleasure to deal with and so efficient. I wish it was this good in Australia!! Thanks Heather
Highly recommended! An overall fantastic experience. Professional, helpful and quick to respond. Madelein has been amazing organising my travels around North America.
Very friendly and efficient service. We were made to feel welcome by everyone in the office. We received what looks like a great deal.
I used Pentravel Cresta for the first time and Rika-amor was splendid!! She assisted me with every part of my holiday booking to Bali and Singapore. She also helped me during my holiday with an emergency that arose. I am so grateful for her assistance and amazing deal :-
Great service, thank you so much Heather!
Their agents are great but finding holiday destinations within my budget is a challenge
After 4 phone calls and queries and requests, none of my calls were returned and no emails were sent. Utterly disappointed.
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