Post Office

Worst customer experience ever... A lady was asked to go make her own copy of identification as they do not make copies. Is this not supplied or in the Post Office budget for stationary? I forgot my ID in the car and was told to get it. Not an issue, walked down 2 blocks to get it. Got back to the queue was called by another cashier and told to go to the next cashier. The 2nd cashier told me she did not call me. I acted on what the 2nd cashier said where to go. No one was busy at the counter and all turned a blind eye seeing you in the queue. 1 Parcelwas found and I was told to come back the next day to collect the remaining parcels as she couldn't find the rest. As the lady will only be in the next day. This is my time, petrol and energy wasted on people to lazy to do their job. Getting it right the 1st time does not exist at the Avenues Post Office Springs.

The operating hours written on the door are mon -fri 8am-1600pm sat 8am -12pm. Yet on saturday seemingly the place is closed. Even on friday when i went there around 15:00 the place was closed. Simply put the place opens and closes at random hours.

This post office has closed down

I was awaiting delivery of a package and had not received a slip. Claudia went in the back to look for it. She couldn't find anything but promised to keep an eye out. She gave me a call a few days later to say it had arrived. She went above and beyond. Thanks a million.

Went to fetch a package from china, told the guy i was waiting on another package that might be here too as i haven't gotten a notification on it yet, he searched through all the slips and found the other one too :

Rude bad unproffession staff. Tried calling to complain to manager and yes they don't even answer the phones

Dont need to say too much, just look at the rating, but one thing is for sure, no one there knows how to answer a phone.

horrid service... there's a lady who works there... she thinks she owns the place... ugly service I wonder if she posted my registered letter her name is KGOMOTSO

I was served by a Rude teller named Kgomotso Ramatsepi and didn't receive my parcel even though the track and trace status of my parcel is "Parcel received at Springs post office, 1st notice sent to receiver".

Rude and horrible service in the branch. They never answer the phones. Just bad bad service