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Reviews, get directions and information for Pro Dog Centre

Pro Dog Centre

About

Pro Dog Centre has everything you need to care for your dogs!

Description

We are a dog speciality shop offering everything you need to look after and care for your dog. We have a wide variety of good quality dog food, to fit any budget, including: Montego Classic, Montego Karoo, Monty&Me, Monty& Me Essentials, Ideal, Icehaven, Jock, Jock Value Tails-Up, Lusahn, Complete,Liebe, Maxhealth and more. We have all the accessorise your dog needs, including tyre beds, collars, leads, bowls, etc. Pro Dog Centre has a wide variety of shampoos including medicated and hebal shampoos. We have all you need to control ticks, fleas and flies. We are suppliers of Anti-bark collars and the Invisible fence system. For all your doggie needs, come visit us or give us a call.



"Pro-Dogs Direct is a Registered Charity No. 1115647. Run by a small team of dedicated volunteers, we rescue, care for, heal and ultimately re-home unwanted, abandoned, neglected and mistreated dogs and puppies.We are not open to the public so cannot accept visitors. This is because we are not a kennel based rescue. Instead our dogs are cared for in private homes by our amazing team of volunteer foster carers. This is a much better for the dogs and helps to prepare them for adoption and life in new, loving, forever homes.We have a non-destruction policy and often take in dogs with medical needs and are so indebted to our wonderful supporters whose care, kindness and generosity allows us to do what we do for all our lovely dogs."
Address: 551 Berea Road South, 4001 Durban
Phone: 0312024714
Email: moc.liamg@ertnecgodorp
Parking: Street
City: Durban
Street Number: 551 Berea Road South
Zip Code: 4001
categories: pet supplies, pet store


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 13:00


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Reviews
Foster carers Maria and Richard were very knowledgeable about the dog they were caring for. Both made myself and my mum very welcome, they took time in finding out about us and were fully understanding about my mum health needs as in she walks with a walker.
Rescued a gorgeous beagle boy from them. Responsive and extremely thorough when doing checks. Highly recommend to anyone looking to rescue a pooch.
Ridiculously professional and helpful when we applied for and later adopted Charlie. Everyone involved obviously cares deeply about each dog and each adopters wellbeing. We really appreciate them
It amazes me how you find time to reply to all these reviews but when it comes to answering an email, text or the phone from an ex owner who is distressed and upset about loosing their dog you go mute. I appreciate your doing a good job and are busy, however having a little compassion for a family who through no fault of their own has lost a beautiful fur member wouldn’t go amiss. I and my husband have tried to make contact on numerous occasions, sending texts, emails and making phone calls and getting 1 response back saying we would be called the next day - I then send a thank you appreciating the reply and saying I look forward to finding out how our pup was getting on. To which no acknowledgment was received at all, that was nearly 2 weeks ago. All we wanted to do is give you some background info on him so you could find the right home for him going forward and obviously find out how he was doing. Our decision to have him rehomed has been a terrible ordeal for our family and we miss him dreadfully especially my daughter who doesn’t really understand due to her disability. You have given him a 2nd chance and for that we are grateful but please also remember some of these animals have come from a loving caring home and due to certain situations beyond their control can’t be kept, this doesn’t mean they aren’t thought of or loved any less. Please think about the previous owners too it will be a more positive experience all round going forward.
A truly dedicated team of volunteers, who go above & beyond for the dogs in their care. A great charity, who has the dogs best interest at heart
No introduction on pick up just a disgruntled "Hello". A 45 second phone call abruptly ended with "We won't be able to help you" no further advice or anything. Seemed like it was a bother to take the phone call. Notice there are many reviews stating a rude lady who is bothered at receiving phone calls, its not just me. I wouldn't have even left a review if their was some form or professionalism and care in the phonecall, regardless of the ability to help or not. Additional/Reply I was given your "number" by an organisation who mentioned nothing about your "web rules". Professionalism, lack of empathy and lack of any advice is the reason this review is here. Hide behind your "rules" and try and switch the blame as much as you like. Like I said, had the call been handled in a professional manner there would have been no issue.
I have fostered for PDD for nearly 3 years and the work they do for dogs is outstanding. It’s run entirely by volunteers that truly care and always put the dogs needs above all else.
What a wonderful organisation Pro Dogs Direct is. We got our lovely Frenchie, Lyra, about 2 years ago and Donna and her team have been helpful & supportive every step of the way. They ensure the best possible forever home for every troubled dog that comes into their care, leading to successful placements and happy dogs. I have no hesitation in recommending them for potential adopters, but be prepared to apply for more than one dog - rightly, Pro Dogs prioritise the care needs of each individual DOG so that each adoption is right. Frequency of application and moaning about not being chosen cannot be the determining factor for an adoption - it will not lead to the best outcomes for the dogs, which HAS to be the priority. Just celebrate the happy adoptions that Pro Dogs arrange. That’s the most important. And Pro Dogs do a GREAT job of that.
Excellent home fosters, all dogs are given a fabulous 2nd chance, they receive all medical attention needed, go to their new home only once the home is matched to them. They go with an adoption pack which includes blankets, toys food and treats. All paperwork done by unpaid and committed individuals, whose only goal is to make that they all have happy endings.
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