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Reviews, get directions and information for Rob Ferreira Hospital

Rob Ferreira Hospital
Address: General Dan Pienaar Rd, 1201 Nelspruit
Phone: 0137416100
City: Nelspruit
Street Number: General Dan Pienaar Rd
Zip Code: 1201
categories: hospital



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Reviews
ROB FERREIRA is treating patients like non human being.They think they are doing you as pasient a huge favour. My husband have to go for a back operation,they can not locate the file, but according to us he has 3 already. Poor people do not get better treatment. It is realy ridiculous. The toilets don't work, doors is off, the smell is to vomet from, their is no parking for disabled people, they have to walk from the gate, no transport at all to help them. So what is the health department doing about this?????? probably nothing!!!!
If I could give zero I would rather give that rating. Compared to other public hospitals I've visited in the whole of SA. I have to say this has been by far the worst hospital. The staff have no clue what they are doing and the security's even worse. They really do just make their own rules.The place stinks litterally. I get that the staff are probably underpaid and over worked just as any other public hospital but no one told you to be hospital staff here. The least you can do is be decent human beings or get another job. The place is so dirty and under maintained, I don't understand how this hospital hasn't been red flagged and put under better management. If this is what tax payers are paying for, you are clearly wasting our money.
Would not be here if I didn't need to - it's cold, and a bit unkept. But grateful for their services.
I only rate the psychiatric department but the other department casual, opd S , opd N, etc the service is poor and long waiting time...but the MHCU is the best, they have good attitude and fast service
This is the most uneducated staff and security I ever come upon they are useless first they don't now the visiting hours staff and the gate don't communicate they make their own rules according to refuse to give medicine to the patients thinks the hospitaal belong to them first when I call it was 7 to 8 pm when I got there driving from gauteng they say 2 to 3 pm once a day only None of them are qualify for any of their positions they are useless photo attached of visiting hours
Service and friendliness suck your not a patient but a number. The bathroom that you have to use while staying there is extremely dirty with no hot water at all. The staff is very rude and don't actually want to help you. I hope I die before I end up there ever! Nelspruit rob Ferreira...
The nurses are very rude. They don't know what they are doing there, they have no love for the patients. When you call for help, they give you attitude, the wards are dirty and they don't take care of the patients. The experience I had when visiting my relative is just traumatizing, I went there for a whole week and the situation kept getting worse by the day.
Zero stars for Rob Ferreira Hospital!! I have dialed three different numbers to get hold of this hospital.....with not a soul answering their phones!!! Are the Hospital Receptionists asleep...or gone home???????? How can a Regional Hospital not answer their phones....just insane!
Went there with my fiance as she was having an attack the admin/clerk lady opening her file refused to put my details there claiming that I'm not a family member, she kept on shouting and lecturing my sick fiance. She has a horrible attitude, bad patients skills she must be removed or fired she behaves like she owns the hospital and all that disgusting attitude made my fiance to fear for life and guess that inside it should be worse if the entrance just a minor admin disrespects so much and bully people like that and we left soon after we opened that incomplete file. What kind of a hospital would admit a patient whose there for an operation without next of kin details.As we are walking towards the casualty we heard them gossiping and laughing and that was it for us we are not poor to be disrespected like that only because we seek assistance at a public facility. Hospital management must take this matter into consideration that lady must be removed period she's full of herself and wasting people's time.
I come here since 2010 once a month for my INR test & from time to time on a weekend for emergency The only complain I have is of the people working @ the reception area. They will help you when ever they are ready & done with what ever they were busy with. Although the should start working @ 7 in the morning. Then they help a few patient & leave the post & only come back when ever. I know Rob Fereira is quite busy because it is afterall a Government Hospital & help alot of patients but if they speedup their performence @ the front everything will be so much easier. But the feeling I get is they do you a very big favour by helping you so you wait your turn. Otherwise I do not have a problem, always get good service there, although have to say there is quite a few with very good attitute & always willing to assist with a smile, so I do want to thank those who work there & love there work & do there best to assist where ever they possibly can with a very good attitude. We as patients most definitely do appreciate it tremendously.
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