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Reviews, get directions and information for Sarhap Hair Line

Sarhap Hair Line

About

Sarhap Hair Line is an online hair store, focusing on Lace Wigs.
We source our products from reputable global retailers, to bring all the best hair to your door.

Description

Sarhap Hair Line is an online hair store, focusing on Lace Wigs.
We source our products from reputable global retailers, to bring all the best hair to your door.
WHERE IS SARHAP HAIR LINE BASED?

We are an online store which ships directly from our global partners to you.

WHERE DOES SARHAP HAIR LINE SHIP FROM?

Sarhap Hair Line partners with global merchants and artisans in order to provide the best prices and the widest range of trends of lace wigs
This means that our products are shipped directly from global areas like Europe,China and USA
Due to our wide network of affiliated manufacturers, items are shipped separately and takes up to 7-15 days to arrive.


SHIPPING AND ESTIMATED SHIPPING TIMES.

Order Processing takes 3-7 business days from payment date.
Once your order is shipped you will receive a shipping confirmation email.
You can also track your order by logging into your account.

Shipping To South Africa

Standard shipping is 7-15days from the origin country to South Africa.
* Customs delays are unavoidable and may delay shipping *
PLEASE NOTE: We have no control over the postal systems and relevant possible shipping delays.
Shipping may take up to 7-15 days if there are any customs delays in either the origin country or South Africa.

Items are shipped via post and must be collected from the post office closest to the shipping address given - Please ensure the correct delivery address (AND CORRECT POSTAL CODE) are provided at check out.
Positive ID is required when collecting parcels at the Post Office.

Orders can also be tracked here using the tracking numbers provided for your order: https://www.17track.net/en
OR by calling the South African post office at 0860 111 502.

Shipping to NIGERIA

Standard shipping is 21 working days from the origin country to NIGERIA
* Customs delays are unavoidable and may delay shipping *

Items are mainly shipped via post. Please ensure the correct delivery address (AND CORRECT POSTAL CODE) are provided at check out.
Smaller orders may be delivered to your door.
Positive ID is required when collecting parcels at the Post Office.

Orders cab also be tracked here using the tracking numbers provided for your order: https://www.17track.net/en
OR by calling your country's main Post Office hub.
RETURN AND EXCHANGE POLICY

Our Returns Policy is strictly 14 days after receiving the product and no returns or exchanges can be honoured after 14 days.

REFUND EXCEPTIONS
- Non-delivered orders due to incorrect delivery address are not subject to a refund.
- Orders that arrive in the destination country and are not collected from the post office are deemed delivered and will not be refunded.
- Parcels that have arrived in a destination country but are delayed within the country of origin are not eligible for a refund, and these parcels must be tracked within your country's postal system.

Should an item not arrive within the destination country after 21 days, a full refund will be issued.

Returns and other refunds will only be considered on products that are defective.
Items must be in their original packaging and unused to qualify for a refund.
Shipping and handling costs are non-refundable.
Customers are responsible for the cost of return shipping.



"We are a South African Luxury wig house. We pride ourselves in providing the highest quality virgin human hair wigs, as well as our creative ability and craftsmanship. “Sarhap Hair Line is an online hair store, focusing on Lace Wigs. We source our products from reputable global retailers, to bring all the best hair to your door. We’re also a hair salon that major on diversities of salon activities like treatment of lace wigs, braiding, installation of lace wigs and more…."
Address: Johannesburg
Phone: 0632750775
Email: moc.liamg@enilriahpahras
City: Johannesburg
categories: beauty, cosmetic & personal care



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Reviews
My experience with them was horrible, first I ordered 2 wigs to the value of R7000 In November and the curly hair looked like it was used and oily, I returned it and asked for refund, they said they don’t do refunds and clearly they know their hair is poor quality once u get it u must be stuck it, the straight one the cap is too big like a 20cm head cap ‍, and the longer I have the hair everyday it’s depreciating it get tangy, as if that was not enough, I still haven’t received the curly hair or the refund till today. Trying to get hold of them is like digging for gold. I spoke to someone on +27 64 907-3934 she referred me to +27 63 275-0775 I haven’t been able to get hold of them.
Thanks @sarhaphairline for making me to look beautiful with the hair. I absolutely loved it Neliswa did a great job in installing it. The team is very professional and friendly, they explained things thoroughly for someone like me who is not a weave girl but I'll definitely come back for more . Your level of professionalism is on another level and I truly appreciate your good communication skill and how you value our time as clients. I was happy with the quality of the hair. Keep it up! Thanks once again to Neliswa
Mpumi did a great job with my first ever wig experience, but she didn't cut the hair well. The ends were uneven.
I'm so happy with the service I received at Sarhap Hair Line Pretoria Branch. I bought and Installed my hair from them and they did not disappoint. I've been there three times already!
The hair I bought last year is amazing but the closure sheds like crazy. I have to buy another closure just after year and that is wild. Overall their salon in Durbanville is quite far from CPT centre but I love the service they have there
I’m honestly wowed by how Kelley is so patient with her clients, for my first time experience installing a wig.. she really excels and knows her stuff. I word definitely recommend her to my friends and family. I’m so excited and happy with the salons entire service. I’m definitely coming back. Thank you Sarhaphair line :
Fifi stylist was amazing very friendly, informative I learnt a lot about installation maintenance , she’s really great at her job I won’t lie. I look amazing. Got exactly what’s I wanted and definitely coming back because of her
Christelle has magic hands . I could have not asked for anything better. Her attention to detail is superb. She is kind and gives lessons on hair care as she installs you. I will definately be a repeat customer from Botswana.
Fifi the stylist did her best, very friendly as well. If she had time i know she would have done absolutely amazing, love the receptionist very friendly and funny. I recommend sarhap and will definitely come again. Hopefully this time whoever does my hair will have time to make my hair look real as possible.
My experience with them was terrible. I ordered the Enhle Mbali highlighted bob and what I received is despicable. I further requested a refund but Naledi, the lady I was in communication with, told me they do not offer refunds on their own hair. I’m not happy with the quality nor the color of the wig.
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