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Reviews, get directions and information for SHF

SHF
"Many years ago, we chose to dedicate ourselves to inspiring living spaces, and after decades at the helm of the South African luxury furniture industry, we are truly the undeniable masters of extraordinary living.We are passionate about presenting an incredibly impressive range of pieces to suit all style preferences. Drawing influence from our magnificent country, we are able to capture these magical moments and feelings and create masterpieces to suit every space.From the serene spirit of our coastal towns, where we are inspired by the salt and sea, to the engaging urban jungles of our country’s most active cities - and every inch of sublime landscape in between."
Address: 14 Kramer Road, Sandton, 2090 Sandton
Phone: 0104925455
City: Sandton
Street Number: 14 Kramer Road, Sandton
Zip Code: 2090
categories: furniture store



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Reviews
I'm an interior designer and have been working with SHF since 2017. Honestly they are the only furniture retailer I recommend! I've reached a stage that every single client I work with HAS TO HAVE SHF Living peices. The MD, Mr Paul McCabe is on the ball and I can really say the business is in good hands. I'm so thankful for the partnership we have built over the years. The showrooms in Gauteng are looking stunning and I am so proud of what they've managed to achieve. Keep up the good work SHF Living!!
SHF has a beautiful range of #furniture, but while decorating my home, the experience at SHF wasn't as good as other premium #furnishers in their price point. The sales people seemed pressured and desperate, and the delivery experience wasn't great. It felt haphazard and the team clearly saw it as just a job that had to do. However, during the manufacturing period, I had someone email me with regular updates and that was incredible. It really helped me understand timelines and allowed me to manage the project more efficiently.
Bought the tribal bed and pedestals from the shop last year. I’m highly disappointed in the quality of the bed. Something I picked up last year when I received the bed, which I subsequently raised. Even after fixing things, I continued to encounter the same issue with the bed. This shows that there was poor workmanship done. I’ve raised this with the branch, and from what I have been told is that they won’t offer any assistance , as I’m now being blamed for messing up the bed during our house move. Not sure if I’ll ever buy anything from these guys ever again.
Loved it. The service was great and I was happy with their collection. Can't wait to get my couch.
Recently visited this store . Nice shop . Good , friendly assistance
Beautiful furniture, but poor appalling service. i was told that the lead time is 6 weeks, this turned out to be 6 weeks longer double the time with no communication whatsoever, i was the one who always had to call and trace. you call the shop , nobody cares, they have your money , you are locked in and they don't take responsibility, they promise to trace and call back but don't keep promises. i have ordered twice , experience always the same. i have learned my lesson , never again! Kramerville is the store i used.
Lovely to see and touch the furniture. Online pics at times don't do it justice. So went for actual loom and touch before finalizing my order. Had a good experience and people were helpful...not what I previous read about
Great furniture but customer service lacking. From what I observed, staff judge customers by appearance. And normally who you think won’t buy are the ones that will buy and vice versa. I saved money to buy Chelmsford couches, I left without buying it coz no one was willing to help me,
Best plumbing display at Waterways Bathrooms
Nothing much to write home about...they are ok....previously our visits to this place was very disappointing..they have a total lack of customer care and are far from helpful..every time I walked in here I though how stupid of them not to either train their staff properly or change them ..i work in the customer care industry worldwide and i know that before u sell anything u sell yourself .u sell your smile...your knowledge...your care...your undivided attention so that your customer will want to buy your products...but this was not the case here..they were blunt...rude...and had a we dont care if u buy or not attitude....what a pity...they loose so many customers to the other customer friendly shops around ...but I must say we popped in today just to see if they were any better and there was a new guy named Paul who knew exactly what customers wanted...wow..I was surprised by his amazing customer care ..his knowledge and he went over and beyond to explain things to us...and was great ...so much so that we actually want to buy a couch from him well done paul...u are doing what every other salesperson should be doing...
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