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Sleepmasters

  1. Soweto
  2. Soweto Furniture Store

Reviews, get directions and information for Sleepmasters

Sleepmasters
"At Sleepmasters Jabulani, we understand that buying a bed is an investment in your health and wellbeing, so it's important for you to choose the right one. This is where our expertise helps, we realise that comfort and support is most important for a good night's sleep."
Address: Shop 94 Jabulani Mall, Bolani Road, 1868 Soweto
Phone: (011) 932-7735
City: Soweto
Street Number: Shop 94 Jabulani Mall, Bolani Road
Zip Code: 1868
categories: furniture store


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 17:00
Sunday: 09:00 - 14:00


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Reviews
They made us pay for two beds saying they are in stock. Only one bed was delivered and it was damaged. All the stitches on the bed are coming off. The other bed has not been delivered for close to two months now. No one will call you and update you on anything. You must follow up with them. I requested a refund. Which means they need to come collect the one damaged bed from me and they expect me to return it to them at my own cost. Where have you ever heard of such?. No shop will ever make a customer pay for returning their damaged goods, even if delivery was free. We have bought so many times with free delivery and returned goods and i have never heard of such. The worst customer service. It means at the end you get no product and must still lose money delivering back to them. Imagine such nonsense.
I ordered a bed set online and paid same time...All I received was an order number and no further communications. Weeks later after multiple calls, I lodged a complaint and only then I was told that they do not have any stock and do not know when they will receive stock. They will make you order something they don't have stock of, and you wait weeks for delivery, with no updates at all. And when you cancel your order, they take 7 to 14 days to give you a refund. I am waiting for my refund at the moment.
10/10 best service and friendly ... They help you all the way and explain making sure u understand
Nice beds to sleep like a queen
Customer service was lacking
Great service
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