The Executive Suite Conference Centre

Hotel is in need of a bit of a spruce up. Rooms are adequate but look like they've come out of the 80's. Not hot water, so had to make do with a cold shower. Power went out at breakfast time & they didn't appear to have a generator, so the "hot" breakfast was cold & greasy. Staff were all very friendly but I doubt that I will be rushing back to stay here. Luckily, we just stayed one night after a function there. Conference facilities were good & the food at our function was excellent but they need the hotel facilities to backup the conference facilities!

We went to the News years party with great disappointment . There was no supervision when it came to the catering and Bar services. Food ran out drinks ran out. We had to serve ourselves with little pieces of meat and chicken. The starters were finished halfway. Later on in the evening they brought out some food that went to waste. We feel the hotel should refund us part of our monies. The DJ was excellent and gve us a great party but the hotel service is unacceptable

We booked our New Year’s Eve bash which was held yesterday @ The Lakes Hotel. I must tell you we had the most awful experience. 1 The bar counter service was ridiculous, the bar tenders & waiters did not have a cooking clue of what was happening. Took forever to order 2 bottles of Wine & still water. Had to look up prices 2 Eventually the DJ announced that food from the Buffet was to be served starting with Chicken giblets only. Not even half of the guests had managed to get any. Then the main course of which same took place. Once everyone that managed to get the left over scraps. No one collected the crockery from the tables. I gathered they were very under staffed. After all of this the bar virtually dried up I’m not sure if the catering was done by the Hotel or if it was outside caterers. Either way the function was held @ The Lakes Hotel I actually want a refund for the tickets that was purchased & if not I will post this on every social media site I can think of

I went to the hotel for a work conference. The food is terrible. They actually served dry spaghetti and dry mince and dry chicken for lunch. The service is also very poor. I ended up buying McDonald's that's how bad the food is. I don't recommend it at all. It's really unfortunate because it used to be a great hotel.Rooms: 1/5

They serve the best food well cooked I enjoyed their chicken beef and pork very fresh salads. The view is so beautiful the rooms as well are very clean and they'have good conference rooms.

We made a special request as we are vegan. And boy the Chef did not disappoint. He personally made sure all our dietary requirements are met and he even came to ask if everything is okay.. we are very pleased!Rooms: 3/5

Unfortunately the function for new years in the big hall was very disappointing. Food ran out then when it was replenished the rice was burnt and food was not great. No salads and vegetables. There wasn’t even enough bread…. Coldrinks and drinks ran out before 11pm. Water leak in toilet and bad smellService: 1/5

Nice hotel, the vibe outside on the lake is outstanding. Never been to rooms, only for conference, but the food was great. We had issues with the microphones and it was a terrible experienceRooms: 3/5

Attended new years party. Great location. Unfortunately leak in the passage cieling caused a very dangerous and slippery risk on the corridor. Very friendly staff!Location: 5/5

The Lakes hotel is a very beautiful hotel next to a lake. I stayed in a presidential suite which is very spacious and clean. The staff is friendly and helpful.