Western Cape TV Service CC

Took tv in. Said it would take them a week max to fix. Three weeks later still no answers as to when will be ready. Have to continuously call them for updates to see if it’s ready on the multiple promises dates. Still no tv

I sent my washing machine to them, dropped it off. For two weeks nothing was done. I constantly had to follow up to find out the status of my machine. Spoke to someone who claimed to be the owner, he said there was no fault with the machine, when there clearly was. Then found out that the whole time it had been there absolutely nothing was done to repair it. I eventually went to pick my machine up and had a place called fix it do the repairs. I was very impressed with fix it and would recommend them although a bit on the pricey side.

Communication is non-existant, they sent me a quote same day handing in the tv, I pay the full amount next day, 2 weeks later, and still no word from them. If you don't phone to find out what is happening when and where your grandchildren may be lucky to collect one day.

Made a confirmed appointment 4 days in advance. Did not pitch. When I phoned them they asked all sorts of questions and could not confirm the appointment. Disappointing as they fixed two of our fridges CIRCA 2014 and were on time and good.

I have never experienced such a terrible service from anyone in my entire life... The manager, Sheril, put the phone down in my ear and the owner, Garth, never once apologized for his manager's behaviour or acknowledged my issues with their service. Absolutely unacceptable service levels!

Haven't actually been able to get a hold of anyone...

If i could give them a -5 star rating i would. My logitech bass speaker blew a capacitor and i did show them the two that are broken. All that had to be done is replace the two capacitors as requested. 1 month has passed so I phone them. They are waiting on my console to be able to test the system before opening it, how was anyone suppose to know if you don't contact the client? Very poor service and really bad communication skills. After I brought the console, another month went by and I contacted them once again in lack of no communication to find out what the problem is and why it is taking so long. They then told me they cant repair the speaker. I told them from the start I just need them to replace the bloody two capacitors. After almost 3 months I had to pay a fee to just have a look at it that was R250 odd rand and got me nowwhere slowly. Despite all the, there are new scratches on my bass box and there is a cable broken from the inside as well. A R 6000 sound system down the drain as I said from the start what the issue is because the console does give a error code. Call yourself so called Appliance repairs. Will never suggest anyone to go to them and would warn you TO STAY AWAY from them.

Absolutely disgusting service. Don't waste your time. Technician Kobus puts the phone down on me after many promises of fixing my machine. Logged a call on 25 January and I still wait for my machine to be fixed. Worst thing is he has taken my motor so I can't get another company in to fix it. I will be taking legal action.