Willem Rudolf Clearing Agents was established in November 2014.
Our vision is to offer the best services to our customers. To always exceed customers’ expectations resulting in customer satisfaction becoming the most reliable, efficient and leading Clearing and Forwarding services within our territory offering a wide range of ancillary services along
the Supply Chain with commitment to excellence and delivery within the minimum
possible however enormous the challenges.
Our mission is to provide highest possible quality services at a competitive price.To be the
only choice and identity of efficiency incorporating the highest level of excellence through
addressing client’s shipping requirements guaranteeing comprehensive satisfaction .To
cater for our clients ,an environment of understanding each other’s needs and sharing
each other’s needs and sharing our expertise to overcome prospective hindrances
ultimately rendering spot –on , accurate ,quality and inimitable service.
It is registered according to South African and Zimbabwean regulations, specializing in all aspects of shipping based on client’s requirements. These are, but not limited to Customs clearing, Forwarding, Transport, Tracking, Monitoring etc.
We have got high calibre staff well and sufficient trained to meet the ever demanding challenges and deadlines associated with the freight industry. Fundamental experience has been gained through the years relating to all customs clearance services
We maintain an excellent working relationship with Customs, local regulating bodies , transporters , shipping lines, brokers and fellow Agents as we interact on day to day operations. Our staff’s high regard of clients and readiness to always assist maintain our integrity and reputation as the best service provider of choice. Our offices on every border post are open from 7.00am to 10.00pm every day. Each office has two competent shifts each headed by a shift manager. This goes a long way in expediting the movement of your cargo through every post.
Proficient Complete Quality Service Throughout
Our vision is to offer the best services to our customers. To always exceed customers’ expectations resulting in customer satisfaction becoming the most reliable, efficient and leading Clearing
We offer among other services the following;
A. Customs clearing- We offer clearing services for both imports and Exports into and
out of South Africa through Botswana , Zimbabwe ,Swaziland, Zambia, Mozambique , Malawi , DRC .Enhancing speedy
intra –expedition of documents either side of the Border posts thereby minimizing coordination
time averting possible delays. To be precise your shipments at all border posts
we have offices will be cleared under one roof and that will drastically reduce the lead
time at the border to less than two working days.
B. Forwarding –Our office is ready on demand to undertake all procedures within the
supply chain on behalf of customer. We can source document (Clearing, certificate of
Origin, Bill of lading, Manifests, Phytosanitory Certificates, etc) transport &monitor and
deliver at nominated point of your choice. We handle break-bulk, LCLs / group ages, FCLs
tanker, rail, road and sea freight.
C. Air freight - We have at our own disposal modern and international facilities and
network of agents and correspondents in the whole world which enables us to offer a
very efficient and complete air freight service in the consolidation , courier service and
provide information to our customers and partners.
MISSION
SERVICES
D. Expertise Advise - High regarded within our organisation as the backbone of our
service. At regular intervals we keep our clients updated on the latest developments
pertaining to their cargo/goods/shipment. To us Customer Care is not just limited to
attending client’s queries but to stretch an extra mile to advising and updating
(educating) client of latest changes in procedures , requirements, regulations ,
restrictions and any relevant most recent details customers has to know.
We also offer other services which include but not limited to:
Removal in Bond (R.I B)
Removal in Transit (R.I.T)
Commercial Vehicle Guarantee (CVGs)
Permits Application
Consultancy
Documentation
Drivers Cash Orders
WR Clearing Agents seeks customers’ assistance and co-operation in ensuring proper
receipt of import documents per shipment.
In this regard the following documents should be made available where possible in
advance of shipment arrival at ports of discharge or airports of arrivals.
.Original Commercial Invoice
.Packing List
OTHER SERVICES
DOCUMENTATION REQUIREMENTS
.Certificate of Origin Original
.Freight Statement
.Marine Insurance Certificate/Details
.Original Bill of Lading – note” To Order”, etc – Master of House
.Airway Bills or Ocean Bills of Lading
. Copy Bills of Lading
.Shipping instruction as required
.Tariff Classification /Identification
.Permits
.Instruction regarding duty /Tax or Project Rebate Approvals
.Any other documents as identified from time to time
.shipper/supplier pre-alerts when available
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