YOUMMDAY - YOU Made My DAY - offers the World's first Online Marketplace Solutions for Contact Center!
YOUMMDAY - YOU Made My DAY - offers the World's first Online Marketplace Solutions for Contact Center!
YOUMMDAY South Africa VISION is more than the simple sum of products and services - it is an innovative solution provider - to deliver the highest quality and productivity standards while growing our business.
YOUMMDAY South Africa MISSION…
- Independence on all aspects regarding human relations and finances.
- Passion, integrity and courage are the principles of our dream.
- Knowledge and skills drive our innovation to outstanding world-class operation.
- Ubuntu “spirit of togetherness” is the foundation of our pride.
- Entrepreneurial ideals give room for individualism and fosters creativity.
Site Operators
YOUMMDAY (Pty) Ltd
Registration No. 2016/511375/07
Tax Reference No. 9843428161
Chairman: Klaus Harisch
Managing Directors: Michael Glockle and Lion Harisch
Responsible for Contents:
Michael Glockle
Cape Town, South Africa
Contact
E-mail: [email protected]
YOUMMDAY offers the World's first Online Marketplace for Contact Center Solutions like Telesales, Market Research, Customer Service & Surveys, Secretarial Services or Simultaneous Translator.
Professional Call Answering
The fully trained call centre agents are guided by your individual briefs on how to handle the callers, so they fit into your business and act as your receptionist.
Virtual Assistant
The callers contact details will be included in your email or text message . We return calls to prospects while they still remember the reason for their call and also messages can easily be reviewed and followed up in your inbox instead of on bits of paper.
Business Lead Capturing
Your marketing materials and price lists can be sent immediately to the enquirer, allowing you to follow up on those important leads in your own time. Monitor which of your advertising campaigns yield the best results.
Courtesy Calls
After sales service is essential to any sized business; our agents can make your courtesy calls, and provide you with the feedback, also provides a great opportunity for remarketing additional goods or services.
Appointment Bookings
Our agents will schedule your appointments and sync that information directly with your online appointment calendar. Your schedule specifics and confirmations will be simultaneously managed by us while answering all of your inbound calls, allowing for smooth single-point interaction with your customers.
