Disappointing when you get told to use a cell phone number for emergencies, but no-one seems to know what this number is. Only to then be told you will be called back, which never happens. So what happens when there is an emergency in the meantime? Poor service for a company who offers security.
Very disappointed in this company, I pressed the panic button only for them to come 20min later, only to be told that he was told to fetch a key, moronic dispatcher, it a panic button was pressed meaning someone is at the premises and needs urgent attention, what is the flippen key for?
Norman sales representative quoted as per our personal requirements and not just for sales purposes. Jakes and technical team on the ball and very professional. Excellent service.
These guys are not interested in new business. I have phoned them numerous times over a period of 2 weeks to get a quote. Each time promises are made that someone will phone me back. No one has ever returned my call.
Requested a quote. Took 2 days for them to actually get to me. Both Marelize and Debbie. Then Debbie came to my place assessed and I requested a quote from her on all the options. I am still waiting. If this is how they treat prospect customers then I don't want to know how they treat their existing customers.
I went to Mediclinic Nelspruit emergency section. I struggeled to walk. Tristan from HiTech aproached me, got a wheelchair, arranged that they attend to me immidiately ans that helped me a lot Thanks to HiTech Nelspruit and Tristan. We need more people like that but they should be looked after. They are special
I was promised a call for an assessment to install an alarm system but still today 5 days later I haven't received anything
Not good cancel their service but they continue with the stop order thier account department staff are rude & obviously don't listen.
Haven't dealt with them but from what I read, it looks like they are doing well.
Best Security company in Nelspruit! A company that goes beyond the call of duty to ensure the safety of people in the community!
