4th Avenue Family Dentistry

The only negative experience I've received is the extensive wait time to see the actual dentist after a routine cleaning. My last cleanings took about 15-20 minutes, and I waiting just over 25 minutes the last few times and still never saw the dentist before needing to leave. The staff and dentist are friendly, they communicate well, and I have no doubts about the care I received. I have left the practice due to my time not being considered valuable.

In August, I was called on the day of my scheduled appointment and told the dental hygienist wasn't able to come to work and so the appointment was cancelled. I was given the next available appointment in FEBRUARY. That was the soonest they had open. They said they would call and let me know once an appointment opened up and they never did. I called twice to reschedule, and they still have no openings until February. So I guess I just don't get to have a dental cleaning, and there's no follow up, and nothing done to make it right. I'm going to find a different dentist.

I called to postpone my first appointment, and was told that I was now black listed because I called to cancel my first appt too late... Which I was. I was calling because my son tested positive for Covid the day before, and they are open on Sundays. I never got that part out because they hung up so fast. That was back in early 2021. Stressful time, I can respect the policy, so I thought I would let it go. Then I got this text on 9/12/22: "Dear DoNotSchdMatthe - Happy birthday to a very important person...YOU! From 4th Avenue Family Dentistry" One star for service, two stars for comedy.

The management here is absolutely horrible, very unhelpful and never offer solutions. You know it’s bad when you come in for cleanings and they always have new staff. This place is more like a factory than a dental office. They care more about the money than they do about quality dental care. If you want to get bad service and irregular dental cleanings this is definitely the place to go.

Dr. Braun and his assistant Kathleen are amazing!!! I have seriously horrible dentist anxiety, avoided the dentist for way too many years and was recommended to this office when I needed an emergency appointment. Both of them talked me right out of my panic attack and got my fillings done in no time. Excellent service, excellent humans. I’m now excited to go to the dentist and tell all my friends when they talk about their teeth that they need to switch their dentist and go here, !!! - kaity

Efficient and thorough. Dr Whitestone was excellent clear and honest. I am a physician and would refer my family to him

I came here after two dentists I had seen that I did not care for. The first dentist told me I had a cavity and the second dentist told me my crown was cracked. When I came here they told me neither of those things were true. They proceeded to do X-rays to make sure everything looked alright and sent me on my way. They were quick, efficient and extremely nice. The front desk staff had a few issues finding my insurance but once I arrived they got it taken care of. Amazing staff and great experience!!! Thank you so much!!!

I’ve been going here for years and decided to do some cosmetic work and Dr. Whitestone hit it out of the park repairing a few chipped teeth. I know I’m in good hands when I come here

Casually tells me they are booking more than 7 months out for cleanings I thought cleanings were supposed to be every 6 months? You MIGHT be booking a few too many patients here my dudes.

Everybody hates going to the dentist, right? I definitely did. Always dreaded it for a multitude of reasons, but bottom line is that it’s typically just an unpleasant experience. Not sure how these guys have hacked the system but the experience has been transformed for me. I’m not gonna say the visits are the 2 highlights of my year, but i have no anxiety and really no qualms about going to the dentist. Dr Whitestone is a great doctor and really seems like a great guy. All the hygienists are so friendly. If you have a bad experience, it’s probably time for some introspection :