Reviews
They have an unreasonable, no return policy I would not recommend to no one. Purchase an expensive Pool-table for the husband and purchase this ahead of time for his Christmas present still in box never opened but broken. Would not take back. $400 loss in these times that’s a BIG ONE. Bad customer service.
Every experience that I have had with the company, from the owner Gabe to our point man Keith, has been top notch. Keith helped us with picking out the best hot tub for us and helped with the delivery, set up and service as well. Keith is very knowledgeable and has answered all of our questions and is always prompt and courteous. We would highly recommend purchasing your hot tub from AMA Entertainment. The Caldera Tahitian was a great purchase and is worth every cent.
I was looking for a used table for under my camp. Most places I spoke to were dismissive. Keith from AMA not only helped, this is a little bit of a specialty for them. I got a great used slate bar room table that is fantastic. Keith had it delivered and leveled. Thanks, Keith, for such a great experience and years of Family fun to come. Dwayne
Decided to shop at AMA for my hot tub after a bad experience with another dealer and was surprised to see the selection of hot tubs on hand in their showroom. Kevin and his team were very helpful in our selection. Delivery and set up was on time and well done. It is worth the visit for all entertainment needs.
Great buying experience! Keith answered all of our questions, unlike the other "big guys." We got the brand and the spa we were looking for on our budget. Delivery and installation was challenging, but these guys got it done like the pros they are! Thanks for bringing all the suggested chemicals as well. Got me off to a good start! Everything about this purchase was top notch, even the communications after the sale. I highly recommend Keith and AMA Entertainment for a spa purchase!
We had a wonderful experience with AMA. Keith not only sold us the perfect spa but also made sure it was delivered and set up properly. He and his team spent hours at our home making sure that the electrician connected the hot tub correctly and that everything was functioning properly.
They really took the time to be patient and help us make an informed choice. Many others spa sellers out there just want a quick sale. They are fairly new to hot tubs but I trust in their long history serving the “leisure” market and hope to experience good service as the tub will inevitably need repair or warranty work at some point. I’ve owned 3 spas and so far AMA seems the most committed to customer satisfaction.
AMA Entertainment was great! Keith, Aaron and Patrick made buying our hot tub and getting it delivered and set up an easy feat. They were there helping us to have a great experience the whole way. Our hot tub is incredible and we use it daily. Thank you AMA!!
I purchased a brand new $400 Caldera umbrella which the metal base rusted within 6 months. Then i was told there is NO warranty against manufacturing defects and AMA wouldn't stand by their products. Just a heads up to others the next nearest caldera authorized dealer is in Florida. And AMA hasn't reached out to me other than an automated email telling me that I'd get a call, which I haven't now or back when I had this issue. My guess is AMA is on the way OUT.
Excellent experience dealing the staff at AMA Entertainment and would highly recommend. One year after my purchase and installation of my pool table and hot tub, I still get routine calls about the products and to generally check in on me. It’s so much appreciated.
