AAA - College Park Office

Very strict with covid rules, turned people away that stopped to pick up brochures if they did not have an appointment. Not sure why they couldn't grab them for folks? Luckily we had an appointment but oddly when we entered the bldg there were only 3 employees so there so it wasnt as if there was an overload of people in the bldg. We made a total of 5 people inside, more than enough room for social distancing, odd huh? I will say it was difficult to get ahold of anyone to make an appointment. We did get the brochures we needed though

Check them out for travel and helpful information about your travel plans. You need to be a AAA member to use this service. The Member fee is a good deal for your money. One road side trip assist will probably pay for your membership. Check for your car and home insurance needs.

After the horrendous phone call I received from a “supervisor” because a technician left something at my residence accusing me of lying when I advised him all he did was jumpstart my vehicle and leave .. I call the branch because of the welcoming message I received from the manager when I signed up and how if I needed anything or had any questions to just call .. well I did and bailey answered before I could get any information out or anything all she heard was I had a service call.. I was still talking and she cold transfers me in the middle of a sentence .. whatever customer service this office offers I do not want it. You are better off with your insurance company for roadside or finding another company for your travel needs.

Req info about locksmith reimbursement. Wonderful, nice, very helpful lady. Had all the information and form needed. Also a pre stamped envelope. AAA worth the money.

Still full service, but you do need to make an appointment for services unless you show up to join- you can come in anytime to do that and you do need to wear a mask. They are very polite and pleasant to work with.

Great Experience, I can’t say enough good things about Chesney. During this crazy C-19 times she has been right on it helping us navigate all these cancellations. My hats off to her. Chesney We Ed & Nancy appreciate you.

I love going to this location, it's convenient and staff is always helpful. Chesney is wonderful, very helpful and I enjoy chatting with her about traveling! Keep up the good work!

There are quite a few business in the area, I seem to visit often. Depending on what I need at the time or going to events .

That was nice and kind of and professional I like AAA service been a member for quite a while I will continue being the customer thank you