Reviews
Excellent service! Garage door wouldn’t even open manually, so needed service ASAP. From the time I filled out an online appointment request to the time that I completed my service with Joe, everything was done professionally. Office was prompt, easy to work with & courteous. My garage doors hadn’t been serviced in a while, and Joe helped me understand my options for fixing and upgrading where I needed. He worked quickly and everything is now operating as it should and even better in some ways where we installed maintenance free parts. The stars aligned, and now all fixed in less than 24 hours from finding the issue. Amazing! Would absolutely hire again!
We had a great experience working with Aaron Overhead Doors! It was an easy and wonderful experience from beginning to end, starting with our salesperson, Lynn, who was absolutely lovely, to our installer, Matt, who did a wonderful job installing the door! Lynn was so knowledgeable of all products and helped us choose the perfect door for our home. Matt was kind enough to notice a small flaw upon installation and submit a warranty claim on our behalf to have it fixed. That alone shows how much this company cares for their clients and the experience that they offer. I highly recommend!
Everything was great From the start. Was able set appointment on Memorial Day evening. Someone called early the next day to confirm appointment. Chris the technician called to let me know he come earlier and showed up on time. He was very pleasant and professional. He explained everything he was going to do along with pricing, and in an hour or so he had everything operating smoothly. I want to Aaron Overhead Doors and Chris for an excellent experience.
Great communication, selection, quality and professionalism. Not the cheapest, but you get what you pay for. It did take longer to receive due to shipping delays, but that seems to be the situation everywhere. Install was seamless. I’ve received many compliments already and could not be happier with finished product.
The receptionists who took care of the initial call and scheduling were incredibly friendly, professional, informative, and efficient. We were kept informed about progress every step of the way, and Joe, our technician, was awesome. He showed up with a friendly smile, was knowledgeable about an array of possible options, worked to get the job done quickly but thoroughly, and even made friends with our cat! Would definitely recommend this company for garage door repairs and replacements.
Had the spring on my garage door break. I called AOD and boom, Brie sends Joe out SAME DAY. Unbelievable. Joe did about a thousand point inspection and let me know the condition of my garage door and my options to make sure my garage door was working at its best. And wasn't too pushy about it. I appreciated that and I was impressed to say the least. I let Joe know what I wanted done and he knocked it out in not time flat. He had all the right tools and parts on his truck that made the whole process look easy. This is something that would have taken me all weekend. Joe was easy to talk to and showed me where to lubricate my garage door - even left me the can of lubricant! hope I didn't get you in trouble for that, Joe! Thanks, AOD. You saved me!
Very efficient company. Kept me informed of visit status and notified me of my technician. I might add the whole process of arranging a visit and handling of my service call is one of the most professional I have had since living in Georgia. Joe Simon was very knowledgeable, friendly, and professional. He’s a nice guy.
Joe was very thorough with his repair work and super patient with all my questions! He worked efficiently but I felt like he was as attentive as if he was working on a project at his own house. My garage door runs even better than it did when it was brand new!! He gave me some awesome upkeep tips too!
These guys did an awesome job installing my new garage door. From the sales leader she was very knowledgeable and had a great eye for what would look great to the installation it was a very good experience. They notified me when they were on the way, worked hard installing the new door along with the wood needed where door attaches to house, and finished the same day. I highly recommend this company and their install leader Matt with his helper if you need a new garage door.
Joe was very knowledgeable regarding our garage door’s problems and clearly listed the solutions he could provide to not only “fix” our current problem, but to also improve the safety and garage door operation. He answered all of our questions and completed the job in a timely fashion. Joe is a good representative of Aaron doors. We were also impressed with the reservation process, including the communication about the arrival time, and offering an appointment time earlier than the one originally scheduled. Mike & Carolyn Walsh Suwanee, GA 30024
