Reviews
Excellent customer service! Accurately and quickly determined my issues and resolved them as fast as possible. Highly recommend for timeliness, fairness, and honesty.
I called about bringing in an office jet printer and they said they don't repair those but gave me advice on what to do over the phone. Super above and beyond service!
Such a great local company to work with for printing needs. I love their "Cash for Your Trash" program to buy back empty cartridges and recycle and how affordable their prices are on refurbished printers. Brad and his guys are so awesome and upfront with you, and you can tell they do honest work. I highly recommend them.
Not only did I receive great service but, I am also pleased with the additional instruction and training provided. After many years of using my OKI C7300 and its gradual decline in performance, I reached out for service from Access and for a very reasonable price, the printer is working awesome. Great service, honest work and very friendly.
Brad at Access Printer Products was a huge help. Very friendly, professional, and fast. He cleared the clogged print nozzles on my Epson inkjet printer, and now it works beautifully. He also taught me how to clean it myself in the future. This is someone small and local that you can trust. Highly recommended! I will definitely call him next time I need to buy or repair a printer.
I have a 'not-so-new' laser printer that suddenly decided that it no longer wanted to print double-sided. I tried everything, and nothing helped. I was even checking prices for a new one, but the kind I need is EXPENSIVE. So as a last-ditch effort, I called Access, and not only did he have the issue fixed in under 30 minutes, it was so simple that he wouldn't charge me! I am so grateful to have my printer working, but it also it so great to know that there are people out there just willing to lend a hand for no personal gain. I will be happy to spend my money here when the occasion warrants. Highly recommend.
The knowledgeable staff at Access Printer Products helped me solve my printer problems over the phone. He saved me time and money and gave me great advice on what to look for if I ever buy a new printer. I know I could call them again and they would help with with my printing needs.
I brought in my Epson. Thought I had killed it by installing ink without removing seal first. Turned out the head just needed a good cleaning. These are honest guys who bend over backwards to provide a wonderful customer experience. We are now happily printing away.
Excellent service. Honest work. Very fair price. 3rd shop I visited and by far the best experience for toner, refurbished machines and repair. Will be back. Thanks Brad & Andrew.