ACL Laboratory

Used to go to Quest. This place is quick and very efficent. Stood in line Saturday. Was number 5. Opened up at 7:00am. I was out by 7:15am! Unbelievably quick! I will be back.
5 7 years ago (19-05-2018)

Horrible, horrible, horrible. I'm basing my review on the last two times I was butchered there. The employee is brash and unprofessional. This time she didn't verify my name, last time she didn't verify my name or birth date. Nor did she have me verify my name on the tubes afterward, which is done everywhere else I've been. She attempted a draw on my left arm, jabbing me so forcefully that I cried out and tears came into my eyes. My foot also shot out and kicked her printer, which is obviously not in a very convenient place. Then she proceeded to SCOLD me for kicking her printer, even as I was in tears. She twisted the needle around inside me, causing more pain, but no blood came out so she removed it and said, "Look at that, I just put a hole in your arm and you're not bleeding. You're dehydrated." She then tried the other arm, again JABBING with force and twisting the needle around until the blood started flowing. She asked me if I had had any water, and I said a little bit, because that's what I was instructed to do. She scolded me again, saying, "No, you have to drink a lot of water." I was following the directions written on my orders! Then the left arm started to bleed a lot. I had told her I was on blood thinners, but she ignored this and started labeling the tubes while blood began dripping down my arm almost to the point where my shirt was about to get blood on it. She's like, "Yeah, just a minute." OMG. SO unprofessional. Within minutes, a had two HUGE bruises in the places she butchered me. Listen, I'm a Stage 4 breast cancer patient. I know what pain is. I am not exaggerating. This is PAINFUL. I go every three weeks to the Advocate Christ lab for blood work, and I've never even felt the needle go in, and never have any bruising. It's totally possible to do this without pain, and without treating patients like a number. NEVER AGAIN.
1 7 years ago (30-05-2018)

I came in for a glucose test was one of the first people here yet one of the last to get called in. It smells like cigarettes. It's a dirty place. I don't know how it's a medical facility. The nurses and ladies who draw blood are just as rude. There is no a.c so ur sitting in your own sweat. Place sucks.
1 7 years ago (05-05-2018)

I'm typically a hard stick, but never been stuck more than once. Always done right the first time, painless. Only place I'll go for bloodwork. Other ACL Lab locations have butchered my arms in the past.
5 8 years ago (29-11-2017)

They are quick and somewhat painless. The staff is rude though.
3 7 years ago (31-01-2018)