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Reviews, get directions and contact details for Acme Glass Co

Acme Glass Co
"Acme Glass in Burlington, VT offers window, door and glass replacement, repair and installation for all of Vermont and has been in business since 1945."
Address: 26 Pearl St , Burlington 05401, VT, US
Phone: (802) 658-1400
State: VT
City: Burlington
Zip Code: 05401


opening hours

Monday: 07:30-17:30
Tuesday: 07:30-17:30
Wednesday: 07:30-17:30
Thursday: 07:30-17:30
Friday: 07:30-17:30
Saturday: 08:00-13:00


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Reviews
I recently had windows installed on my porch by Acme Glass and I’m so happy I did! It was an update my old house badly needed, and they did such a wonderful job making my porch feel like a brand new room in the best way. The customer service and checking in after the windows had been installed was timely, professional and courteous, along with setting up a time to have workers come back and finish up a detail for me. I thought the entire experience of working with the company was very pleasant and I’m so happy with the end result!
We have a 34-year-old sliding glass door that no longer slid. A problem, not an emergency. I contacted Acme through their web site and received a reply by email the same day. They scheduled us two weeks out, which I consider fast. On the day scheduled, their technician arrived exactly on time, repaired the door quickly and completely, and conducted himself throughout with friendliness and professionalism -- as did everyone I dealt with at Acme, from scheduling the work to paying the very reasonable bill. This is the kind of model business you don't see every day!
Working with this company was a pleasure. The salesperson was informative and friendly. The group that installed the windows was efficient, polite, and respectful of my property. The price was very reasonable and windows were good quality.
Pete and Joey installed the glass in 2 showers in my house. They did a fantastic job! The showers look amazing. They left the room cleaner than when they started. And they were both very professional and very friendly.
Because of the COVID-19 pandemic, we needed solutions to keep our FoodScience Corp. employees safe. I contacted Acme Glass and talked with Matt McIntyre about our business needs. He was creative and responsive, and his communication was always thorough, clear, and timely. After Matt and I outlined the plan, Pete met with me onsite at both our Williston and Colchester locations, fully following our and their own safety procedures including masks and screening. He asked excellent questions to fully understand the solutions I was seeking, offered further creativity and problem solving, and took the measurements. Pete also completed the installations. It was very helpful to have the continuity of Matt and Pete throughout the project. They and all their teammates behind the scenes fabricating at Acme Glass exceeded my expectations. I am so impressed with Acme Glass and so grateful for the excellent, timely solutions and superb customer service they provided for our business.
Bryan, from Acme glass, was wonderful to work with. He was knowledgeable, easy to communicate with, and did stellar work! We had a problem with the work the excavator did separate company and Bryan went out of his way to help us get in contact with that company. Bryan did not have any part in the excavators work and was not affiliated with them, but still took his time to help us. If it wasn’t for Bryan, the problem with the excavator company would have never been fixed because the guy would not return our calls. Thank you Bryan for going above and beyond for us!
ACME was top notch from start to finish- easy to work with, professional, responsive, clear communication, excellent results. Eric's recommendations for our doors and window were spot on and complimented the character of our home. The installation was smooth - Jake and Mark did a great job! The whole experience exceeded expectations and our new doors and window are beautiful!
Thanks, Acme. Great job over the last few years replacing our beautiful wood windows, and the glass in windows that had lost their seal. Your workers are professional, considerate, and knowledgable; they know how to complete a job in a timely manner. We're grateful for our beautiful sight lines. The Millers
These folks are GREAT. We had been working with another company for weeks and hadn't even received an indication that they could get the parts we needed. I spoke with Rob, he got the parts on order and the technician was at our house a week later! They did a fantastic job and I would highly recommend them.
We had them replace a glass shower that wasn't installed correctly by someone else. From quote to install Acme set clear expectations, gave us options, and were honest. During install they found an issue under the existing frame. They stopped, walked us through options, and re-scheduled once the base was fixed. They easily could have slapped the new surround up and we could have had water issues down the road. They are honest, knowledgeable, and very friendly!! The final result is beautiful too.
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