ADT Security Services

They approached us about a security system - after two meetings agreed on a price and install date. This was for a commercial building that they had looked at. After taking money from us they have failed to show or refund are money - they refuse to provide a valid reason why and now will not even return are phone call. The Corp office has been no help in providing why this is taking place. Suggest you avoid ADT based on lack of accountability and failure to follow their own contract terms.
1 8 years ago (06-02-2017)

horrible customer service ... I am a current customer of ADT and have been for several years. We wanted some upgrades to our system. I was on hold with 2 difference customer service reps. Got dropped by both of them. I thought I would be able to speak with someone in the local ADT office. Apparently not. I'd think twice about using ADT in the future ... am definitely thinking about switching security firms.
1 9 years ago (21-09-2016)