Advance Auto Parts

I love a business that hires the handicapped! So I walk in tonight, 15 minutes to close, looking for the correct length on a fan belt. Once I find that, I need a belt one inch longer. 2 employees dissappear between my headlights lighting them up and me walking in. 1st employee says he's training so he can't help. Next employee has half a brain, and knows nothing about car parts. He can't tell me the length of belts by part number so I ask for a belt measuring tool. He doesn't know how to use it. Shows me the closet length he has which is bigger than I need. I ask if they can order the size I need and he says he has to close the store, doesn't have time. Thru all this the manager is stocking shelves. Great company, I buy all my parts thru them but their store in Ontario has the most idiotic employees. Manager cutting open boxes. An idiot running the counter, while training a new guy. Hiring handicapped is great. But you have to man your store and 15 minutes to close, a slow employee should be cutting open boxes , stocking and crushing same boxes while a good employee helps customers and helps the company look good, make money and take care of good relations with the people that spend money there. Wow. My fault. I know they typically suck in Ontario but I went to the closest store to where I was. I'll go to their other store tomorrow. Great pricing with online coupons. But employees in Ontario store.....and the ease of use of their website..... suck.
2 7 years ago (09-05-2018)

Slow not really concerned could atleast fake wanting to be helpful
3 7 years ago (21-02-2018)

They have a good selection and they can get what they don't have in a few days.
4 8 years ago (12-07-2017)

Noghing crazy just had parts
3 7 years ago (14-02-2018)

Good service.
3 7 years ago (30-03-2018)