Air Masters

I want to start off by saying that the work done to clean my split AC unit was excellent and I was very satisfied with it. However the low stars is for to the fact that I had to call twice, thinking that Air Masters had forgotten about me just to get the initial appointment. Then after cleaning the unit the tech said he had to leave since he was only told about the one unit and not the second one which I had asked for cleaning. That's fine, the tech told me someone would call me to reschedule the other units now 3 after the tech examined my other AC units and recommended cleaning. Now one week later, no call... I would only recommend Air Masters if you have the time and patience to keep chasing them for appointments, don't expect them to call you back or follow through.

Spoke to Keith over the phone. He was very courteous and professional. I needed and appointment asap to get my split a/c cleaned. They were able to get me an appointment the next day! Awesome! Loreto, the service tech, came on time. He was also very courteous and professional. And got the job done pretty quickly. I will definitely use their services again.

I wouldn't recommend Air Masters to anyone. I had all 3 of my split ac installed and 2 years later all 3 ac ran out of freon the same time and blowing hot air. Owner Sherman told me it's not their fault and for me to contact Fujitsu for the freon leak. They replaced all 3 evaporator coil and refilled with freon. 2 years later freon is low on all 3 units. They didn't fix the leak.

Had a great experience with an in home estimate for split a/c system for our house. Keith was very informative and polite.

Excellent service. I own several properties on Oahu. Their outstanding staff are knowledgeable and very easy to work with. Big Mahalos Air Masters!