Reviews
I received carpet and sofa cleaning services from Alert Cleaning. I absolutely loved the whole process, it was easy and convenient to pay and to get in touch with them. My condo had a bit of accessibility issues but Olga’s staff was quick to figure things out and cleaning was a bliss. I highly recommend Alert Cleaning Services! they have and do it all!! Thanks Olga
Olga and her teams have been absolutely amazing. I am constantly sending our clients in need of house cleaning services to them, and every client has had nothing but good things to say about them. Thank you for treating out clients so well
The team at Alert Cleaning completed a "Spring deep cleaning" at my home. It was very refreshing to walk in and feel how clean it was. The crew was very friendly and trustworthy. I would recommend using Alert for all your home and office cleaning needs!
Olga and her team are amazing! Great communication, quality cleaning at an affordable rate. Would recommend them to any of our clients!
This is my first time hiring a cleaning company and I was a little unsure of what to expect, especially since my house is mostly cluttered. But I needed to keep the bathrooms hygenic and I have been neglecting it a long while. I talked to Olga and she was very nice and reassuring. She explained the process and stated that if I had too much clutter, they would only clean available spaces. I was a little worried but when the team came by, I offered to move it out of the way. But the ladies told me not to worry and did a fabulous job! I still feel guilty they went out of their way but I felt understood. I didn't take before pictures, but trust me when I say the aftermath looks waaay better than how I had it haha. And the stains are gone from the toilets and sinks! Showers and mirrors are clear and shiny, and they even vacuumed my bath mat! And replaced my kid's toilet paper that I forgot he was running low on! Thank you so much! And sorry you had to witness this chaotic environment. Maybe once I clean up other clutter in the house, I will consider calling again!
A great company with over 30 years in business. They treat everyone with integrity and respect. You can’t do better having this team provide you with cleaning services.
Stay away from Alert Cleaning services if you looking for professional experience and value for your money. We had very unpleasant experience with Alert Cleaning services, we paid $1215 for 4 bed 2.5 bath 2758sqft house, interior/exterior window cleaning, move out cleaning service , expected power / pressure washing patio/porch for $99, oven, fridge , garages . Olga took the sale call. They have serious miss-communications through the chain. Had to spend several calls with them to explain that billing is incorrect , I had paid booking fee which is not correctly captured in the bill, the constant answer from Olga that his supervisor says they received different amount I am not sure he even checked back with them, I even sent my bank statement showing zelle transfers. When I ask to add Supervisor to the email thread to clear the miss- communication they refuse to do so, clearly unprofessional. They dont double check their billing issues , and miss-communication and customer has to prove with the receipts, If its not over small amount I felt like filing consumer online fraud complaint, Cleaning service were sub-par, we had to inspect them several times to show the incomplete work they are doing, and had to spend several hours with them, its very unprofessional to not do the job they signed up for. The cleaning ladies are not sure all the services we requested for , and spent nearly 10hrs to do the job. We expected to get power washing for the porch/patio for a 100sqft area when we pay $99, but all they did was mop the patio, and just dust the porch didnt mop porch .
We called Olga and her team to help us with our rental we were moving out of. She got us in quickly for a move out clean and carpet cleaning. They did such a good job and left the house cleaner then when we moved in. We have even decided to have them do our cleanings in our new house! Highly recommend Alert Cleaning!!PositiveResponsiveness, Professionalism, Value