All County Plumbing and Heating

All County came out on a Sunday morning to snake my toilet as well as my sewer line. He did an excellent job - was resourceful and careful not to make any more mess than necessary. He was able to resolve the issue promptly and gave me insight on what he thought was causing the issue with my current system. Highly recommend this option if you need a plumber or other services!

Extremely Unprofessional Service. I needed a hot water heater replaced and called allcounty. They were totally unresponsive. I called every day for 4 days, multiple times a day. All I got back was "we'll call you back." Never got a call. I don't care how busy they are, they can spare 5 minutes and leave a message or send an email. No issues with the call center people. They were courteous and answered quickly. The plumbers actually doing the services though place zero value on their customers. The only reason I tried so long was because of the sunk cost of the initial visit. Will never use these guys again. Neither should you.

I have been an Allcounty customer for a number of years and my experience has always been positive, starting with my initial contact with Gayle. she greets you as if you were an old friend when she answers the phone. She listens to my issues, provides a consultation, and makes timely appointments. Gayle even followed up by calling and letting me know exactly when the servicemen would arrive.

They have great customer service and a team of fast and experienced workers. From the first time calling and speaking with Gayle to the completion of service I knew I made the right choice. They respond fast, find the problem, get it taken care of, and keep me well informed of everything going on. They are the only place I call because I know when they show up, they get the job done!

Extremely furious with this company. They sent someone to fix a simple clog in my sink. Little did I know, he ended up removing the sink from the ground, ripped up the silicon along the tiles and put it back poorly. My bathroom was a mess! He left without informing me and my sink was then leaking from a hose underneath, which never happened before. I immediately called the company and they said he was already a few miles away. IMPOSSIBLE! He had only left 30 seconds before that and I live in Manhattan. They sent him back an hour later and he denied that the hose was leaking, even though there was water on the floor. He also said it was my super's responsibility to fix the silicon and damage on the floor. NOT TRUE. He taped it up and turned the water off. He said they would have to send someone else from their plumbing department to fix it, and they would come later in the day. Nobody ever called or came back. I had to call them and hunt them down. Then they didn't have anyone available for 2 days. I was supposed to have the first appointment of the morning and as 11am was approaching, I called to get a status. The guy was "running late" from a previous appointment. I sat home for 2 more hours and someone finally came at 1:15pm but was not aware of any problems in my sink. HE DIDN'T HAVE THE PROPER TOOLS AND MATERIALS! I then called their office, pissed off, and they did not seem to care. They said it was his problem and he could run to a hardware store to get his tools. More waiting on my end for something that should have been done DAY 1. Don't use this company, EVER.

I own multiple properites in Manhattan and Allcounty services all of them. They are wonderful with maintenance and always do a lovely job. The technicans are tidy and polite. Pricing is affordable and Gayle who is in charge of scheduling and most everything else at the business is fabulous kind and funny. The professionalism and courtesy of this company is immesurable! I am rarely in the state to keep up with these properties and rely on them to get the job done, I can trust them and that is wonderful. peace of mind is soemthing they provide by the bucketload! Doing business with this company is a good decision for any business or residental homeowner.

Worse Company I ever dealt with . Their SCAM is to come and give you an estimate for which they charge you a $ 95 service fee , which will be applied as a credit if they do the job . The guy comes looks the job over and collects his money and tells you that the office will call you back with the estimate , which they do . And here is the good part , the estimate is so high that only a fool would let them do the job . Example , new water heater on line price $660 , I am sure they could get it at a contractors discount , they wanted $ 2199 for the water heater and installation . That means they want $ 1539 to install the unit , total 1 hr work . Most ridiculous charge I ever heard off , RIPP OFF territory . Or we really don't want the job , were happy collecting $ 95 service charges all day . I DO NOT recommend this outfit .

I work with All County on dozens of HVAC projects. They are knowledgeable, fast and good to work with. Everyone in the office is very nice.

It was so hot and citizen house in New York are small in some place we couldn’t found anyone since I call that company the price was very good and the work also was excellent I really appreciate that my appointment was keeping and the work was done on time thank you Very much God Bless

I WAS REFEREED TO ALLCOUNTY BY A FAMILY FRIEND. I NEEDED 10 FEET OF COPPER REPLACED FOR MY STEAM RETURN LINE GOING TO MY BOILER. THE ALLCOUNTY OFFICE WAS SUPER FRIENDLY AND KNOWLEDGEABLE; AND THE TECHNICIAN WAS PROMPT, AND READY TO WORK AT 8AM THE NEXT MORNING. PLUS THE WERE GREAT COMPARED TO OTHERS PRICES I WOULD DEFINITELY RECOMMEND ALLCOUNTY TO FAMILY AND FRIENDS...