All Star Air Conditioning Houston

I’ve known and admired Ed for his work with Operation Snowstorm. This is the second unit All Star A/C has installed for me. Ed showed up promptly. He is kind, courteous, knowledgeable and very professional. He gave me a very reasonable and fair price. It was scheduled for the next day. Wish I’d gotten his crews names so I could acknowledge them by name. Nonetheless, the crew of 3 immediately got to work. The installation was quick and looks very good. The a/c and heater are both working flawlessly. They cleaned up and left the work area as it was. They were all friendly, professional, knowledgeable and hard working. Did not stop until the job was complete. Thank you Ed and All Star A/C and heating. Highly recommend them.

$400s to replace a capacitor unit on a no rush, non emergency call. Other people charge $125-$250. .The capacitor itself is worth $50s I am including a generous mark up, I work in contracting for the EPA, I know how make ups work. I provided all the details for the fix and we resolved it in less than 15 minutes. Scheduled for 2-4, came at 3:45. I emailed for the service call, and someone got back to me via call at the end of the day. Service fees go towards the service itself, unless it is an after-hours call. If it was a fair price, I'd give this a 5 star review, but it was not. The tech was good and knowledgeable and did well. The price is absolutely outrageous for this type of service.

I was impressed with Ed when he sold me the a/c unit a few years back and spoke of their commitment to service excellence and values. He stands true to his word! Each time I have needed them I have had excellent service!! This morning bright and early he was here to ensure my a/c was properly working. I highly recommend them. Thank you Ed, Sarah and service team!

Very pleased with All Stars service. The technician, David, was on time, very courteous and thorough. After diagnosis he took the time to adequately explain my options. I chose to have the entire unit replaced and installers were at my house 1st thing the next morning. Installers were very good and efficient. Kept the work areas very protected and clean and left the site in perfect order. Scheduling was easy and efficient, personnel very professional and courteous. Prices were in line with expectations for quality service and equipment. Highly recommend All Star.

My A/C has never blown this cold in my home! Shoutout to the entire staff at All Star A/C which made this whole process for me and my family as easy as possible to get an entire new unit in our home right before the Houston Summer! I totally recommend them and glad that I found such an incredible company.

Update: Owner is dishonest. Please do not fall for his response. No refund has been made, confirmed with my bank already. Technician's diagnosis was inaccurate and clearly must have been working on commission because the damper was not in need of repair nor was our board. Suffice to say our needs were met by a more honest company. Finally, prior to the $150 discount mentioned our quote was $2,034.02 w/a $1879 subtotal. After the aforementioned discount the total after taxes came to $1871.64. Do the math yourself and add $150 to see if I am lying in my review for yourself. I'd attach a picture of the estimate received but will take the high road for now. Updated on 6/25/24 While the technician appeared to be knowledgeable in regards to diagnosing our issue, I question the business practices after my experience. The technician failed to inform us that the parts needing replacement are in fact covered by the manufacturer's warranty and not an "accessory" to what needs to be done. The technician estimated over $2,000+ worth of repairs and labor for parts that were slightly above $200. Received quote and it did not list price of parts, estimated labor time/rate, or any type of itemized breakdown for what a customer might be paying. We were going to be charged labor twice for each part and not one price for the total amount of labor estimated/worked. Be careful, ask questions, and do not be afraid to receive a second opinion if you have any doubts. Disappointed because this company was highly recommended and left me feeling like I was being scammed.

Air went out overnight. I called early this morning and they were able to work me in to their busy schedule. Kept me well informed of their timeframe to arrive. Service tech was courteous and quickly diagnosed and fixed the problem. Advised me of an add-on that would help prolong the life of my system, but not in a high pressure, upsale way. They are my go to HVAC company!

Service was quick and honest. They came in did the installation and then made sure to come back out a week or so later to make sure everything was working right and well. Definitely would recommend them and definitely will call them the next time I need service.

If I needed help with our old furnace and AC, they always came the same day and fixed it. We bought a new furnace and AC system from them & it was installed within two days. The owners the sweetest people ever & their employees are always so friendly and polite and treat you like family. I also love that they are a family owned business.

Jason came out to look at my AC issue and he was AMAZING!!! Extremely knowledgeable and went above and beyond. I am extremely impressed and grateful to have come across this company. The admin at the office, Anne, initially called me to reply to my inquiry. She was super friendly and helpful. She advised to check filters first and followed up shortly after. Customer service was 5 stars for sure. This entire experience was seamless and transparent. I highly recommend them and will use in the future